Company Information

When these Terms mention "chihuahuamania," "we," "us," or "our," it refers to chihuahuamania, Inc., a Delaware corporation with an office in wyoming, NY, United States.

Our collection and use of personal information in connection with your access to, and use of, the chihuahuamania Platform is described in our Privacy Policy.

Legal Compliance Notice

Breeders alone are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their Listings (as defined in Section 1) and Breeder Services (as defined in Section 1). For example, some states may require a license to breed dogs. Breeders are alone responsible for identifying and obtaining any required licenses, permits, or registrations for any Listings or Breeder Services they offer. Penalties may include fines or other enforcement. If you have questions about how local laws apply to your Listing(s) and Breeder Service(s) on the chihuahuamania Platform, you should always seek legal guidance.

Federal, state, and local laws governing dog sales vary significantly by jurisdiction and change frequently. Some jurisdictions have specific requirements regarding health certificates, deposits, consumer disclosures, breeding licenses, and other aspects of dog sales. By using chihuahuamania, you represent and warrant that you have independently researched and understand all laws applicable to your breeding activities and dog sales in your jurisdiction and in the jurisdictions of your buyers. You are solely responsible for compliance with these laws. chihuahuamania is a technology platform—chihuahuamania does not broker dog sales, arrange transfers of ownership, or take possession of dogs. For questions about laws that may apply to your specific situation, consult with legal counsel.

Terms Updates

PLEASE NOTE that the Terms are subject to change by chihuahuamania in its sole discretion at any time. When changes are made, chihuahuamania will make a new copy of the Terms available at the Site and within the Application. We will also update the "Last Updated" date at the top of the Terms. If we make material changes to the Terms, we may (and, where required by law, will) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail if you have an Account (as defined in Section 2) or another manner through the Services (which may include posting an announcement on our Site). chihuahuamania may require you to provide consent to the updated Terms in a specified manner before further use of the chihuahuamania Platform is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the chihuahuamania Platform. Otherwise, your continued use of the Site, the Application and/or Services constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE SITE TO VIEW THE THEN-CURRENT TERMS.

TABLE OF CONTENTS

1. Scope of Services
2. Eligibility, Screening, and Registration
3. Using the chihuahuamania Platform; Prohibited Activities
4. Content
5. Payment Services and Protection
6. chihuahuamania Buyer Protection Policies
7. chihuahuamania Breeder Protection Policies
8. Terms Specific to Breeders
9. Terms Specific to Buyers
10. Modifications, Cancellations and Refunds
11. Owner Stories
12. Disputes between Members
13. Taxes
14. Term and Termination, Suspension, and other Measures
15. Disclaimers
16. Liability
17. Release
18. Indemnification
19. Dispute Resolution and Arbitration Agreement
20. Applicable Law and Jurisdiction
21. Community Concerns and Feedback 
22. Copyright Policy
23. General Provisions
24. Communications Features

1. Scope of Services

1.1 The chihuahuamania Platform is an online platform that enables registered users ("Members") to: (i) offer certain services related to dog breeding, including the sale of dogs (Members who offer these services are referred to herein as "Breeders", and the services they offer are referred to herein as "Breeder Services"), (ii) publish a listing of such Breeder Services on the chihuahuamania Platform ("Listings"), and (iii) communicate and transact directly with Members who are seeking such Breeder Services (Members seeking Breeder Services are referred to herein as "Buyers").

1.2 chihuahuamania is a technology platform. Breeders and buyers connect directly with each other through chihuahuamania's platform to arrange dog sales and related services. chihuahuamania does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Listings or Breeder Services. chihuahuamania is not involved in the actual sale transaction between breeders and buyers. Breeders alone are responsible for their Listings and Breeder Services, including all aspects of transferring ownership of dogs to buyers. chihuahuamania does not broker, arrange, or facilitate the transfer of dogs from breeders to buyers. The breeder has sole discretion over all logistics, mechanics, and arrangements related to transferring ownership of the dog. Dogs are never in chihuahuamania's possession. chihuahuamania does not take title to, possession of, or custody of any dogs. chihuahuamania does not resell dogs bred by others, does not substitute itself as seller-of-record, and does not broker animals.

1.3 Any references to a Member being "screened" (or similar language) indicate that the Member has completed the specific steps of a relevant verification, vetting, and/or identification process. Any such description is not a guarantee by chihuahuamania about any Member. chihuahuamania has no control over and makes no representations about, (i) the existence, quality, safety, suitability, reliability, timing, or legality of any Listings or Breeder Services, (ii) the truth or accuracy of any Listing descriptions, Owner Stories and other Member Content (as defined below) or (iii) the performance or conduct of any Member or third party and any information provided by a Member. chihuahuamania does not endorse any Member, Listing or Breeder Services. You should always exercise due diligence and care when deciding whether to buy or sell a dog, participate in or use other Breeder Services, or communicate and interact with other Members, whether online or in person to protect your personal safety and property, just as you would when interacting with other persons whom you don't know.

1.4 NEITHER chihuahuamania NOR ITS AFFILIATES OR LICENSORS IS RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY MEMBER OF THE SERVICES, EXCEPT AS SPECIFICALLY PROVIDED IN SECTIONS 6 AND 7 HEREIN. chihuahuamania AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE chihuahuamania PLATFORM THAT IS NOT THE FAULT OF chihuahuamania EXCEPT FOR chihuahuamania’S OBLIGATIONS AS OUTLINED IN SECTIONS 6 AND 7 HEREIN.

1.5 Member hereby grants chihuahuamania a non-exclusive, fully paid, royalty-free, worldwide right and license to use, distribute, reproduce, modify, adapt, publicly perform, and publicly display the Listing and other Member Content (in whole or in part) for the purposes of providing the Services and marketing purposes, including in advertisements for chihuahuamania or any of the chihuahuamania Services, on websites, in applications, within emails, and on our social media pages.

1.6 The chihuahuamania Platform may contain links to third-party websites or resources ("Third-Party Services"). Such Third-Party Services may be subject to different terms and conditions and privacy practices. chihuahuamania is not responsible or liable for the reliability, completeness, availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by chihuahuamania of such Third-Party Services. Members, and not chihuahuamania, will be responsible for any and all costs and charges associated with such Member’s use of any Third-Party Services. chihuahuamania will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Third-Party Services.

1.7 Due to the nature of the Internet, chihuahuamania cannot guarantee the continuous and uninterrupted availability and accessibility of the chihuahuamania Platform. chihuahuamania may restrict the availability of the chihuahuamania Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the chihuahuamania Platform. chihuahuamania may improve, enhance and modify the chihuahuamania Platform and introduce new Services from time to time.

1.8 Transfer of Dog Ownership. chihuahuamania does not transfer, broker, arrange, or facilitate the transfer of legal ownership of dogs between breeders and buyers. The breeder and buyer are solely responsible for all arrangements related to the transfer of ownership, including but not limited to: executing contracts, transferring registration papers, arranging pickup or delivery, and complying with all applicable laws governing the sale and transfer of dogs. Dogs are never in chihuahuamania's possession or custody. chihuahuamania is not involved in the logistics, mechanics, or arrangements of transferring dogs from breeders to buyers. The breeder retains sole discretion and responsibility for determining how, when, and under what conditions a dog will be transferred to a buyer.

1.9 Marketplace Integrity. chihuahuamania uses data-driven systems, including Account activity, to maintain the integrity, safety, and trustworthiness of the chihuahuamania Platform. Listing visibility, search placement, and access to Buyers on the chihuahuamania Platform may be adjusted by chihuahuamania at any time at chihuahuamania’s sole discretion based on a Breeder's chihuahuamania Platform activity, including but not limited to messaging engagement, use of the Payment Services and conversion, and chihuahuamania's sole assessment of overall compliance with these Terms and chihuahuamania’s other Policies. chihuahuamania is not required to disclose the specific methodology used to evaluate these adjustments or any suspected violations identified on Accounts.

1.10 Use of Technology. chihuahuamania uses a variety of technology tools, including artificial intelligence and machine learning-based tools and services ("AI Tools"), to support its internal operations. In the course of these operations, information you provide to or through the chihuahuamania Platform may be processed using AI Tools.

AI Tools used by chihuahuamania are provided by third-party service providers who operate under commercial agreements with chihuahuamania. These agreements prohibit the use of chihuahuamania member data for the purpose of training the provider's artificial intelligence models.

chihuahuamania's use of AI Tools does not change its role as a technology platform as described in these Terms. AI Tools are used to assist chihuahuamania's team in performing internal functions and do not interact directly with Members. chihuahuamania reserves the right to modify or expand its use of AI Tools at any time.

AI Tools may also be used to monitor and moderate Member communications on the chihuahuamania Platform, including content shared in Group Features (as defined in Section 24.6), for fraud prevention, policy enforcement, content moderation, abuse detection, and platform safety purposes. In connection with AI-powered monitoring and moderation, Member data may be processed and stored by such third-party AI service providers. Such providers may retain and use de-identified and aggregated data derived from such processing to improve their services. chihuahuamania does not represent or warrant that AI-powered monitoring or moderation will detect or prevent all prohibited, harmful, or objectionable content. chihuahuamania is not responsible or liable for the data handling, security practices, or acts or omissions of third-party service providers or their subprocessors, including any unauthorized access to, loss of, or misuse of Member data processed by such providers in connection with AI Tools or otherwise.

2. Eligibility, Screening, and Registration

2.1 You must be at least 18 years old and able to enter into legally binding contracts to access and use the chihuahuamania Platform or register an Account. By registering for an Account, accessing, downloading, or using the chihuahuamania Platform, you represent and warrant that you (i) have read, understand, and agree to be bound by these Terms and (ii) are 18 or older and have the legal capacity and authority to enter into a contract. IF YOU DO NOT AGREE TO BE BOUND BY THIS TERMS, YOU MAY NOT ACCESS OR USE THE chihuahuamania PLATFORM.

2.2 User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Member's identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to, (i) ask Members to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Members, (ii) screen Members against third party databases or other sources and request reports from service providers, and (iii) where we have sufficient information to identify a Member, obtain reports from public records of criminal convictions, animal abuse registrations, or an equivalent version of background, registered animal abuse offender checks, or other checks in your local jurisdiction (if available).

2.3 You must register an account ("Account") to access and use certain features of the chihuahuamania Platform, such as publishing or purchasing from a Listing. If you are registering an Account for a company or other legal entity, you represent and warrant that you have the authority to legally bind that entity and grant us all permissions and licenses provided in these Terms. You also represent that you are not a person barred from using the chihuahuamania Platform under the laws of the United States, your place of residence or any other applicable jurisdiction.

2.4 You agree to provide true, accurate, current, and complete information about yourself as prompted by the membership application form and process (such information being the "Membership Data") and maintain and promptly update the Membership Data to keep it true, accurate, current, and complete. Breeders may be required to provide tax identification information to comply with chihuahuamania's marketplace facilitator obligations. If you provide any information that is untrue, inaccurate, or not current, or incomplete, or chihuahuamania suspects that such information is untrue, inaccurate, or not current, or incomplete, chihuahuamania has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). For the avoidance of doubt and without limiting the foregoing, chihuahuamania may suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof) for convenience at any time. You agree not to create an Account using a false identity or information, or on behalf of someone other than yourself.

2.5 You may not register more than one (1) Account unless chihuahuamania authorizes you to do so. You may not assign or otherwise transfer your Account to another party.

2.6 You are responsible for maintaining the confidentiality and security of your Account credentials and may not disclose your credentials to any third party. You agree to (i) immediately notify chihuahuamania if you know or have any reason to suspect that your credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Account and (ii) exit from your Account at the end of each session. You are liable for any and all activities conducted through your Account, unless such activities are not authorized by you and you are not otherwise negligent.

You acknowledge that your phone number on file is used, among other things, to verify your identity in connection with sensitive Account changes, including changes to your payout method. You are solely responsible for maintaining accurate and current contact information, including your phone number and email address. chihuahuamania is not responsible for any unauthorized Account activity resulting from your failure to maintain accurate contact information or your disclosure of Account-specific information to third parties. For purposes of this Section 2.6, failing to update a lost or changed phone number, maintaining stale contact information, or disclosing Account-specific information (including one-time codes) to a third party constitutes negligence.

You are responsible for maintaining the security of your chihuahuamania Account and any third-party accounts, devices, or services that can be used to access, recover, or reset it, including your email account. This includes protecting against phishing, malware, credential reuse, weak or compromised passwords, and social engineering. chihuahuamania is not responsible for any unauthorized access to your Account resulting from the compromise of your credentials, devices, or third-party accounts or services, except to the extent such unauthorized access resulted from chihuahuamania's failure to follow its own documented identity verification and account recovery procedures then in effect, and such failure constitutes gross negligence or willful misconduct.

2.7 chihuahuamania may enable features that allow you to authorize other Members or certain third parties to take certain actions that affect your Account. These features do not require that you share your credentials with any other person. No third party is authorized by chihuahuamania to ask for your credentials, and you shall not request the credentials of another Member.

2.8 chihuahuamania reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to, claims by a third party that a username violates the third party's rights. You agree not to create an Account or use the chihuahuamania Platform if you have been previously removed by chihuahuamania, or if you have been previously banned from the chihuahuamania Platform.

2.9 You must provide all equipment and software necessary to connect to the chihuahuamania Platform, including but not limited to, a mobile device that is suitable to connect with and use the chihuahuamania Platform, in cases where the Services offer a mobile component. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the chihuahuamania Platform.

2.10 While chihuahuamania screens Breeders through review of their self-reported practices and documentation, we cannot and do not verify or guarantee day-to-day operations or ongoing compliance with our standards. chihuahuamania does not independently verify Breeder practices, facilities, or daily operations. We are not responsible or liable for any Breeder's failure to comply with our standards, policies or their reported practices, or for any information included in Breeder’s Listings. Members acknowledge that chihuahuamania's screening is limited to review of self-reported information and documentation.

2.11 The chihuahuamania Platform may from time to time contain information relating to dog care, training, socialization, behavior, nutrition, health, wellness, and various medical and fitness conditions of pets and their treatment, including content provided through chihuahuamania's Puppy Training Program and other informational resources (collectively, "Informational Content"). Informational Content represents chihuahuamania's opinions and general information only. Informational Content does not constitute professional advice of any kind, including veterinary, medical, behavioral, or training advice, and should not be relied upon as a substitute for guidance from a qualified veterinarian or other professional. chihuahuamania makes no representations or warranties regarding the accuracy, completeness, or applicability of any Informational Content to your specific situation. You should always consult your veterinarian or other qualified professional before making any decisions about your dog's care, health, training, or wellness. chihuahuamania assumes no responsibility or liability for any outcomes, injuries, illness, or damages of any kind resulting from any Member's reliance on or use of Informational Content.

3. Using the chihuahuamania Platform; Prohibited Activities

3.1 The chihuahuamania Platform and the information and content available on the chihuahuamania Platform are protected by copyright laws throughout the world. Subject to the Terms, chihuahuamania grants you a limited license to use and access the chihuahuamania Platform for the sole purpose of using the Services for your personal or internal business purposes. Unless otherwise specified by chihuahuamania in a separate license, your right to use the chihuahuamania Platform is subject to these Terms.

3.2 Subject to your compliance with the Terms, chihuahuamania grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the Application on a single mobile device or computer that you own or control and to run such copy of the Application solely for your own personal or internal business purposes. Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store (an "App Store Sourced Application"), you will only use the App Store Sourced Application (i) on an Apple-branded product that runs the iOS (Apple's proprietary operating system) and (ii) as permitted by the "Usage Rules" set forth in the Apple App Store Terms of Service, except that such App Store Sourced Application may be accessed and used by other accounts associated with the Member via Apple’s Family Sharing or volume purchasing programs. To the extent you access the Services through a mobile device, your wireless service carrier’s standard charges, data rates, and other fees may apply. In addition, downloading, installing, or using certain mobile services may be prohibited or restricted by your carrier, and not all mobile services may work with all carriers or devices.

3.3 You acknowledge and agree that the availability of the Application is dependent on the third party from whom you received the Application license, e.g., the Apple App Store or Google Play (each, an "App Store"). You acknowledge that the Agreement is between you and chihuahuamania and not with the App Store. chihuahuamania, not the App Store, is solely responsible for chihuahuamania Platform, including the Application, the content thereof, maintenance, support services, and warranty therefore, and addressing any claims relating thereto (e.g., product liability, legal compliance or intellectual property infringement). In order to use the Application, you must have access to a wireless network, and you agree to pay all fees associated with such access. You also agree to pay all fees (if any) charged by the App Store in connection with chihuahuamania Platform, including the Application. You agree to comply with, and your license to use the Application is conditioned upon your compliance with all terms of agreement imposed by the applicable App Store when using the chihuahuamania Platform, including the Application. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Agreement and will have the right to enforce it.

3.4 Accessing and Downloading the Application.

Google-Sourced Software. The following applies to any mobile application you download from the Google Play Store (“Google-Sourced Software”): (a) you acknowledge that the Agreement is between you and chihuahuamania only, and not with Google, Inc. (“Google”); (b) your use of Google-Sourced Software must comply with Google’s then-current Google Play Terms of Service; (c) Google is only a provider of Google Play where you obtained the Google-Sourced Software; (d) chihuahuamania, and not Google, is solely responsible for chihuahuamania’s Google-Sourced Software; (e) Google has no obligation or liability to you with respect to Google-Sourced Software or this Agreement; and (f) you acknowledge and agree that Google is a third-party beneficiary to this Agreement as it relates to chihuahuamania’s Google-Sourced Software.

The following applies to any App Store Sourced Application accessed through or downloaded from the Apple App Store:

3.4.1 You acknowledge and agree that (i) the Agreement is concluded between you and chihuahuamania only, and not Apple, and (ii) chihuahuamania, not Apple, is solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service.

3.4.2 You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application.

3.4.3 In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between chihuahuamania and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of chihuahuamania.

If you have any questions, complaints, or claims with respect to the App Store Sourced Application, they should be directed to chihuahuamania as follows:

• support@chihuahuamania.com

• 30 N Gould st #R Sheridan WY 82801

3.4.4 You and chihuahuamania acknowledge that, as between chihuahuamania and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

3.4.5 You and chihuahuamania acknowledge that, in the event of any third-party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party's intellectual property rights, as between chihuahuamania and Apple, chihuahuamania, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by the Agreement.

3.4.6 You and chihuahuamania acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of the Agreement as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement as related to your license of the App Store Sourced Application against you as a third-party beneficiary thereof.

3.4.7 Without limiting any other terms of the Agreement, you must comply with all applicable third-party terms of agreement when using the App Store Sourced Application.

3.5 You understand that the chihuahuamania Platform is evolving. As a result, chihuahuamania may require you to accept updates to the chihuahuamania Platform that you have installed on your computer or mobile device. You acknowledge and agree that chihuahuamania may update the chihuahuamania Platform with or without notifying you. You may need to update third-party software from time to time in order to use the chihuahuamania Platform.

3.6 You are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the chihuahuamania Platform and your dog sales or purchases. This includes, but is not limited to, state-specific requirements such as health certificates, consumer protection laws, deposit refund requirements, and disclosure obligations. By using chihuahuamania, you represent and warrant that you have reviewed all applicable federal, state, and local laws that govern your breeding activities and dog sales, and that you will comply with all such laws. Your state or local jurisdiction may impose specific requirements on dog sales that differ from chihuahuamania's policies—you are responsible for understanding and following those requirements. For the avoidance of doubt, you may not use the chihuahuamania Platform to offer puppies for sale in violation of any applicable laws in your jurisdiction. chihuahuamania may remove such Listings.

3.7 You agree to comply with any applicable export control laws in your local jurisdiction. You also represent and warrant that (i) neither you nor your Breeder Service(s) are located or take place in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

3.8 chihuahuamania may make the access to and use of the chihuahuamania Platform, or certain areas or features of the chihuahuamania Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Owner Stories thresholds, or transaction and cancellation history.

3.9 The chihuahuamania Platform may only be used for lawful purposes by Buyers seeking dogs and Breeders seeking to market and sell dogs. The rights granted to you in the Terms are subject to the following restrictions: Any future release, update or other addition to the chihuahuamania Platform shall be subject to the Terms. chihuahuamania, its suppliers and service providers reserve all rights not granted in the Terms. Any unauthorized use of the chihuahuamania Platform terminates the licenses granted by chihuahuamania pursuant to the Terms.

3.10 In connection with your use of the chihuahuamania Platform, you will not and will not assist or enable others to:

3.10.1 request, make, or accept any payment outside of the chihuahuamania Platform to avoid paying fees, including the Advertising Fee, taxes, or for any other reason. chihuahuamania may use account activity patterns, engagement data, payment conversion metrics, and other available information to identify suspected violations of this provision;

3.10.2 license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the chihuahuamania Platform or any portion of the chihuahuamania Platform, including the Site;

3.10.3 frame or utilize framing techniques to enclose any trademark, logo, or other property (including images, text, page layout or form) of chihuahuamania;

3.10.4 use any metatags or other "hidden text" using chihuahuamania's name or trademarks;

3.10.5 access the chihuahuamania Platform in order to build a similar or competitive website, application or service;

3.10.6 breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms, policies, and standards;

3.10.7 use the chihuahuamania Platform or Collective Content (as defined in Section 4) for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies chihuahuamania endorsement, partnership or otherwise misleads others as to your affiliation with chihuahuamania;

3.10.8 copy, store or otherwise access or use any information, including personally identifiable information about any other Member, contained on the chihuahuamania Platform in any way that is inconsistent with chihuahuamania's Privacy Policy or these Terms or that otherwise violates the privacy rights of Members or third parties;

3.10.9 use the chihuahuamania Platform in connection with the distribution of unsolicited commercial messages ("spam");

3.10.10 offer, as a Breeder, any Breeder Services that you do not yourself own or have permission to make available;

3.10.11 act as a broker, reseller, or intermediary for dogs bred by others, or purchase dogs for the purpose of resale

3.10.12 discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any abusive or disruptive behavior;

3.10.13 dilute, tarnish or otherwise harm the chihuahuamania brand in any way, including through unauthorized use of Collective Content, registering and/or using chihuahuamania or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domain names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to chihuahuamania domains, trademarks, taglines, promotional campaigns or Collective Content;

3.10.14 use any robot, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the chihuahuamania Platform for any purpose;

3.10.15 avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by chihuahuamania or any of chihuahuamania's providers or any other third party to protect the chihuahuamania Platform;

3.10.16 attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the chihuahuamania Platform;

3.10.17 take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the chihuahuamania Platform;

3.10.18 export, re-export, import, or transfer the Application except as authorized by United States law, the export control laws of your jurisdiction, and any other applicable laws;

3.10.19 violate or infringe anyone else's rights or otherwise cause harm to anyone;

3.10.20 scrape, harvest, mine, extract, or collect any data, content, or information from the chihuahuamania Platform using automated means (including but not limited to robots, spiders, crawlers, scrapers, or other automated tools) or manual methods for any commercial purpose, including to create competing services, databases, or platforms;

3.10.21 contact, solicit, or attempt to recruit any Breeders discovered through the chihuahuamania Platform for the purpose of offering competing services, platforms, or business opportunities;

3.10.22 use, copy, reproduce, or distribute any photos, Breeder profiles, litter information, pricing data, or other proprietary content from the chihuahuamania Platform for any commercial purpose without express written permission from chihuahuamania;

3.10.23 create, maintain, or contribute to any database, directory, or collection of chihuahuamania data, including breeder contact information, pricing, or listing details;

3.10.24 monitor the availability or pricing of any listings for competitive intelligence or to replicate chihuahuamania's services; or

3.10.25 use any information obtained from the chihuahuamania Platform to contact Members outside of the platform for commercial purposes unrelated to the specific transaction initiated on chihuahuamania.

3.11 The access to, or use of, certain areas and features of the chihuahuamania Platform may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions ("Supplemental Terms"). If there is a conflict between these Terms and the Supplemental Terms, the Supplemental Terms will take precedence with respect to your access to, or use of, that area or feature, unless specified otherwise.

3.12 You acknowledge that chihuahuamania has no obligation to monitor the access to, or use of, the chihuahuamania Platform by any Member or to pre-screen, review, disable access to, refuse, remove, or edit any Member Content, but has the right, in its sole discretion, to do so. By entering into the Terms, you hereby provide your irrevocable consent to such monitoring. Without limiting the foregoing, chihuahuamania shall have the right to remove any Content that violates the Terms or is otherwise objectionable.

3.13 Members agree to cooperate with and assist chihuahuamania in good faith, and to provide chihuahuamania with such information and take such actions as may be reasonably requested by chihuahuamania with respect to any investigation undertaken by chihuahuamania or a representative of chihuahuamania regarding the use or abuse of the chihuahuamania Platform.

3.14 If you feel that any Member you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who, (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of being dishonest, or (iii) engages in any other disturbing conduct, you should immediately report such person to chihuahuamania by contacting us; provided that your report will not obligate us to take any action beyond that required by law (if any) or cause us to incur any liability to you.

3.15 If chihuahuamania becomes aware of any possible violations by you of the Terms, chihuahuamania reserves the right to investigate such violations. If, as a result of the investigation, chihuahuamania believes that criminal activity may have occurred, chihuahuamania reserves the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. chihuahuamania is entitled, except to the extent prohibited by applicable law, to disclose any information or materials related to Listings or Breeder Services, including Member Content and Membership Data, in chihuahuamania's possession in connection with your use of the chihuahuamania Platform, to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Terms, (iii) respond to any claims that Member Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of chihuahuamania, its Members or the public, and all enforcement or other government officials, as chihuahuamania in its sole discretion believes to be necessary or appropriate.

4. Content

4.1 The Services consist of interactive features that may allow Members, in chihuahuamania's sole discretion to, (i) create, upload, post, transmit, and/or store ("Make Available") content, including but not limited to, photos, text, graphics, audio, video, items, or other materials or information on, or through, the chihuahuamania Platform, including content shared in Group Features (as defined in Section 24.6) (collectively, "Member Content"), and (ii) access and view Member Content and any content that chihuahuamania itself makes available on, or through, the chihuahuamania Platform, including proprietary chihuahuamania content and any content licensed or authorized for use by, or through, chihuahuamania from a third party ("chihuahuamania Content" and, together with Member Content, "Collective Content"). You acknowledge that all Collective Content is the sole responsibility of the party from which the Collective Content originated. This means that you, and not chihuahuamania, are entirely responsible for all Member Content you Make Available through the chihuahuamania Platform, and other Members of the chihuahuamania Platform, and not chihuahuamania, are similarly responsible for all Member Content they Make Available through the chihuahuamania Platform.

4.2 The chihuahuamania Platform and Collective Content may in its entirety, or in part, be protected by copyright, trademark, and/or other laws of the United States and other countries. You acknowledge and agree that the chihuahuamania Platform and chihuahuamania Content, including all associated intellectual property rights, are the exclusive property of chihuahuamania and/or its licensors or authorizing third-parties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in, or accompanying, the chihuahuamania Platform or Collective Content. All trademarks, service marks, logos, trade names, and any other source identifiers of chihuahuamania used on, or in, connection with the chihuahuamania Platform and chihuahuamania Content are trademarks or registered trademarks of chihuahuamania. Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on, or in, connection with the chihuahuamania Platform and/or Collective Content are used for identification purposes only and may be the property of their respective owners.

4.3 You may not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the chihuahuamania Platform or any Collective Content, except to the extent you are the legal owner of certain Member Content or as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned, or controlled by, chihuahuamania, its licensors, or licensees, except for the licenses and rights expressly granted in these Terms.

4.4 You are the owner of your Member Content. chihuahuamania does not claim any ownership rights in any Member Content and nothing in these Terms will be deemed to restrict any rights that you may have to use or exploit your Member Content. By Making Available any Member Content on, or through, the chihuahuamania Platform, you grant to chihuahuamania a fully-paid, non-exclusive, worldwide, royalty-free, transferable, sublicensable right (including any moral rights) and license to (i) store such Member Content, (ii) use, display, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, derive revenue or other remuneration from, and communicate to the public, perform and display such Member Content (x) on the chihuahuamania Platform and (y) to promote chihuahuamania, the Services, and the chihuahuamania Platform in media or on other platforms during the term of these Terms.

4.5 You are solely responsible for all Member Content that you Make Available on, or through, the chihuahuamania Platform. Accordingly, you represent and warrant that, (i) you either are the sole and exclusive owner of all Member Content that you make available on, or through, the chihuahuamania Platform or you have all rights, licenses, consents, and releases that are necessary to grant to chihuahuamania the rights in, and to, such Member Content, as contemplated under these Terms, and (ii) neither the license granted herein or your Making Available of the Member Content or chihuahuamania's use of the Member Content (or any portion thereof) will infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. While chihuahuamania does not determine the validity of trademark or other non-copyright intellectual property claims, chihuahuamania may, in its sole discretion and without any obligation to do so, temporarily remove or disable access to disputed content while the parties work to resolve their dispute, particularly in cases involving clear misuse of another's registered trademarks or trade names. Any such action by chihuahuamania does not constitute a determination of the validity of any intellectual property claim.

4.6 You will not post, upload, publish, submit or transmit any Member Content that, (i) is fraudulent, false, misleading (directly or by omission or failure to update information), or deceptive, (ii) is defamatory, libelous, obscene, pornographic, vulgar, or offensive, (iii) promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group, (iv) is violent or threatening or promotes violence or actions that are threatening to any other person, (v) promotes illegal or harmful activities or substances; or (vi) violates any other chihuahuamania policy. chihuahuamania may, without prior notice, remove or disable access to any Member Content that chihuahuamania finds to be in violation of these Terms or chihuahuamania's then-current policies or standards, or otherwise may be harmful or objectionable to chihuahuamania, its Members, third parties, or property.

4.7 chihuahuamania respects copyright law and expects its Members to do the same. If you believe that any content on the chihuahuamania Platform infringes copyrights you own, please notify us in accordance with Section 22 below.

4.8 Electronic Signatures

4.8.1 chihuahuamania provides electronic signature functionality ("E-Signature Feature") for contracts between Members. By using this feature, you consent to sign and receive contracts electronically and agree that electronic signatures have the same legal validity as handwritten signatures under the E-SIGN Act and applicable state laws. Use of the E-Signature Feature is subject to these Terms and our Electronic Signature Disclosure. chihuahuamania provides the E-Signature Feature solely as a technology tool and is not a party to, does not review, validate, or approve any contracts signed using the E-Signature Feature.

4.8.2 chihuahuamania captures and stores: the signed document, signature timestamps, signer email addresses, IP addresses, and device information. This information is collected solely for the purpose of providing the E-Signature Feature and may be used as evidence that a signature occurred. chihuahuamania does not use this information to monitor, validate, or enforce contract performance. Records may be retained beyond any Account termination as necessary to comply with legal obligations.

4.8.3 In order to use the E-Signature Feature, you must have internet access, a current web browser, ability to view and save PDFs, and a valid email address. You represent that you can access, view, and retain electronic documents.

4.8.4 Signed documents are stored in your Dashboard and accessible while your Account is active. You can download and print contracts anytime at no charge. chihuahuamania retains documents for seven (7) years minimum, after which documents may be archived or deleted in accordance with our data retention policies.

4.8.5 You may withdraw e-signature consent by contacting support@chihuahuamania.com. Withdrawal will require the canceling of pending contract requests and will limit platform functionality, but does not affect previously signed documents.

4.8.6 Once sent for signature, documents are locked and cannot be edited. After signing, documents are stored in unalterable format. You must cancel and resend if changes are needed before signing is complete.

4.8.7 Signatures require login to your chihuahuamania Account. Signatures made using your credentials are attributed to you.

4.8.8 The E-Signature Feature is for Breeder-Buyer contracts only and may only be used by persons 18 years of age or older. You warrant you have authority to sign, will review documents before signing, understand the legal implications, and are not signing under duress, fraud, or misrepresentation. If signing for a business, you warrant authority to bind that entity. If you are purchasing on behalf of a minor as outlined in Section 9.5, you as the responsible adult must sign any contracts on their behalf. For the avoidance of doubt, chihuahuamania does not verify that you have the authority to sign or that you meet these requirements.

4.8.9 chihuahuamania provides no legal advice regarding documents. You are solely responsible for determining if electronic signatures are appropriate for your transaction and should consult with an attorney regarding the legal requirements for your specific contract and jurisdiction. Some documents may require notarization or other formalities the E-Signature Feature does not provide. chihuahuamania makes no representation about enforceability in all jurisdictions.

4.8.10 Keep your email current. We send signature notifications to your registered email. Invalid email may result in suspended access to the E-Signature Feature.

4.8.11 chihuahuamania is not a party to any contracts signed through the E-Signature Feature and has no obligations under such contracts. chihuahuamania does not review, approve, or validate any contracts signed using the E-Signature Feature, including whether the contract terms themselves are legal, enforceable, or compliant with applicable law. Disputes regarding contracts signed through the E-Signature Feature must be resolved directly between the parties to the contract. chihuahuamania may provide electronic records (signature timestamps, IP addresses, and device information) as evidence that a signature occurred, but makes no representation about the validity or enforceability of the underlying contract and is not responsible for contract content, interpretation, enforcement, or breach.

4.8.12 If you experience technical difficulties during the signing process, contact support@chihuahuamania.com immediately. Partially completed signatures that fail due to chihuahuamania Platform errors will not be binding, and you may need to restart the signing process. chihuahuamania is not responsible for any delays, damages, or losses resulting from technical failures, whether caused by chihuahuamania's Platform or otherwise. chihuahuamania is also not responsible for: (i) failures due to your internet connection, browser compatibility, or device issues; (ii) your failure to complete the signing process; (iii) errors resulting from your actions such as closing the browser, losing internet connection, or navigating away from the signing page; or (iv) delays in receiving email notifications due to your email provider's spam filters or delivery issues.

5. Payment Services and Protection

5.1 Payment Services. chihuahuamania provides payments services to Members via payments through chihuahuamania, including payment collection services, payments and payouts, in connection with the Services or the chihuahuamania Platform ("Payment Services"). chihuahuamania processes payments as a financial service only and does not process the sale of any animals. chihuahuamania's role is limited to providing payment infrastructure that enables breeders and buyers to complete their direct transactions. By using the chihuahuamania Platform, you agree to use the Payment Services for any and all deposit and dog payments due ("Amounts Due") in connection with the Services. In order to use the Payment Services, you must have an Account in good standing. If chihuahuamania suspends or closes your Account for any reason, you will no longer be able to use the Payment Services. chihuahuamania DOES NOT PROCESS PAYMENT FOR ANY SUCH MEMBER PAYMENTS and uses a third party payment processor (the "Payment Processor") to process payment services (e.g., card acceptance, merchant settlement, and related services). By sending or receiving money on the chihuahuamania Platform, you agree to be bound by the conditions and privacy policies of the Payment Processor, in addition to these Terms. Our current Payment Processor is Stripe, and your payments are processed by Stripe in accordance with Stripe's terms of service found at https://stripe.com/us/terms and privacy policy found at https://stripe.com/us/privacy. Buyers hereby consent and authorize chihuahuamania and Stripe to share any information and payment instructions you provide with Breeders to the minimum extent required to complete your transaction. Payment processing is subject to Payment Card Industry Data Security Standards (PCI DSS). chihuahuamania does not store complete payment card information, which is processed and stored by our PCI-compliant payment processor. International transactions may be subject to additional fees and currency conversion rates determined by your financial institution. If our payment processor relationship changes, we will provide thirty (30) days’ notice and ensure continued PCI compliance with any replacement processor. chihuahuamania maintains PCI DSS compliance through our payment processor for all card transactions. We do not store complete credit card information on our systems. You acknowledge that payment processing involves third parties and may be subject to their separate terms and privacy policies. For questions about payment security, contact support@chihuahuamania.com. Except as otherwise provided on the chihuahuamania Platform, all processing fees paid to the Payment Processor are non-refundable. Certain Breeders may choose to enable payments using Klarna on the chihuahuamania Platform. For those transactions, Klarna will provide Members with specific payment terms. For further information or questions regarding Klarna payments please visit Klarna's website or contact Klarna's customer service. Members of the Services contract directly with other Members. chihuahuamania is not and will not be a party to any contracts between Members. chihuahuamania facilitates these contracts by supplying a medium for the exchange of money. chihuahuamania reserves the right to correct, or to instruct our Payment Processor to correct, any errors or mistakes, even if payment has already been requested or received. Where required by law, chihuahuamania acts as a marketplace facilitator and will collect applicable sales tax on behalf of Breeders, which will be included in the Total Fees charged to Buyers.

5.2 Buyers. Buyers (i) agree to provide all required information and authorization in order to complete a transaction with Breeder; (ii) authorize chihuahuamania and Breeder to share any of your information with the Payment Processor or any other third party as necessary to process your transaction; (iii) authorizes Breeder to share with chihuahuamania any of Buyer's information required to process Buyer's payment pursuant to these Terms; (iv) consent and authorize chihuahuamania and Payment Processor to share any information and payment instructions you provide with Breeders and other third-party providers, as necessary, to the minimum extent required to complete your transaction; (v) agree to provide chihuahuamania and Payment Processor with payment method and relevant information to complete a transaction with Breeder; (vi) agree to immediately notify chihuahuamania of any change in your billing address or the payment method used for payment hereunder; and (vii) authorize the use of payment information to process a Deposit (as defined below), if applicable. Buyers further (i) understand and agree that the amount of the Final Payment may differ from the amount displayed at the time you agree to the scheduled Final Payment; (ii) agree to pay all charges at the prices then in effect for any purchase in accordance with the applicable payment terms; (iii) represent and warrant that you have the legal right and authority to utilize your payment methods and authorize chihuahuamania to credit or debit such payment methods on behalf of the Breeder in accordance with your agreement with the Breeder and pursuant to these Terms; and (iv) hereby authorize chihuahuamania, on behalf of Breeder, to store your payment method instrument details or credentials to complete a transaction. If there is an error in the processing of your transactions, Buyers authorize chihuahuamania, on behalf of Breeder, to debit or credit your payment method to resolve such error. If chihuahuamania is unable to debit the payment method you select for any reason, you authorize chihuahuamania to resubmit the debit to any other payment method that you have on file with chihuahuamania. In certain circumstances, chihuahuamania may be able to cancel a payment prior to sending it to the Breeder; however, you shall be responsible for the costs associated with placing a stop payment. Subject to the agreed upon refund policy, if a payment initiated by you is rescinded or cancelled by you, charged back, returned, rejected, reversed, or otherwise not completed for any reason (including due to insufficient funds), at no fault of chihuahuamania, your liability to the Breeder may be outstanding and you may be subject to penalties, additional fees and charges (including interest charges and late fees), and other negative action pursuant to your agreement with the Breeder, your bank or payment provider, and these Terms. You are solely responsible for all such penalties, fees, and charges.

5.3 Breeders. Each Breeder appoints chihuahuamania as its limited payment agent solely for the purpose of receiving, holding, and settling payments to Breeder. This appointment does not grant chihuahuamania any authority to negotiate sales, transfer animals, or act on Breeder's behalf in any capacity other than payment processing. chihuahuamania will settle payments that are actually received by chihuahuamania to each Breeder, less any amounts owed to chihuahuamania and subject to these Terms. Each Breeder agrees that a payment from a Buyer received by chihuahuamania, on behalf of Breeder, satisfies the Buyer's obligations to make payment to the Breeder, regardless of whether chihuahuamania actually settles such payment to the Breeder. If chihuahuamania does not settle any such payments as described in these Terms to a Breeder, such Breeder will have recourse only against chihuahuamania and not the Buyer.

5.4 Chargebacks. chihuahuamania reserves the right to dispute any and all Chargebacks (as defined below) on our behalf or on behalf of a Breeder. If a Buyer contacts their bank or credit card company to fraudulently decline, chargeback or otherwise reverse the charge of any payable fees to us or to a Breeder ("Chargeback"), we may automatically terminate the Buyer's Account. If you're a Buyer and have questions about a payment made using the Payment Services, we encourage you to contact support@chihuahuamania.com before filing a Chargeback so we, on behalf of the Breeder, can help you resolve any situations that may arise.

5.5 chihuahuamania may apply performance-based advertising fees ("Advertising Fees") in the amount of 6.5% for all deposit and dog payments due in connection with the Services. The Advertising Fee shall be calculated on each of the total deposit amount (if applicable) and the total dog payment amount, and shall be automatically collected when a Buyer completes a deposit or dog payment. Notwithstanding the foregoing, Advertising Fees shall not be applied to: (i) any other types of payments that are not deposit or dog payments made using the Payment Services and (ii) payments made to a Breeder by a Buyer who was referred to chihuahuamania by that Breeder through the Breeder's unique referral link ("Breeder Referrals"), where chihuahuamania did not facilitate the initial connection between the Buyer and Breeder.

5.5.1 Breeders must accurately categorize all payments according to their actual purpose when processing transactions through the chihuahuamania Platform. Categorizing deposit payments or final dog payments as 'other' or any alternative category to avoid Advertising Fees is prohibited. chihuahuamania reserves the right to reclassify improperly categorized payments and retroactively apply the appropriate Advertising Fees.

5.6 chihuahuamania may charge fees ("Protection & Support fees") to Buyers who choose to make a payment with Protection & Support (as defined below) in consideration for the optional payment protection and dedicated support from chihuahuamania provided under chihuahuamania Payment Protection (as defined below and subject to these Terms). Any applicable Protection & Support fee will be displayed to Buyers prior to the completion of a transaction. chihuahuamania reserves the right to change the Protection & Support fee at any time. Buyers are responsible for paying any Protection & Support fees that they owe to chihuahuamania. The applicable Protection & Support fees are due and payable and collected by chihuahuamania.

5.6.1 chihuahuamania protects payments made by Buyers using the Payment Services with Protection & Support as set forth in the terms of Section 6 below. All Protection & Support fees are non-refundable.

5.6.2 chihuahuamania protects payments to Breeders using the Payment Services as set forth in the terms of Section 7 below.

5.7 You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Payment Services remains with you, unless otherwise expressly stated in this Section. If you permit or authorize another person to use your Account in any way, you are responsible for the actions taken by that person.

6. chihuahuamania Buyer Protection Policies

6.1 chihuahuamania Payment Protection provides claim review and potential reimbursement for specific issues that may arise with deposit and final puppy payments made using the Payment Services when Protection & Support is included. Payment Protection applies only to deposit and final puppy payments made through the Payment Services with Protection & Support included. When you file a qualifying claim, chihuahuamania will: (i) investigate the circumstances; (ii) work with both parties to facilitate resolution; (iii) determine whether the issue meets our coverage criteria; and (iv) if coverage is confirmed, ensure you receive appropriate reimbursement up to the deposit and/or final payment amount paid through the Payment Services with Protection & Support, either by working with the Breeder to process a refund or by providing reimbursement directly from chihuahuamania. Reimbursement amounts may be partial depending on circumstances and are left to chihuahuamania's sole discretion. Payment Protection is not insurance and does not guarantee reimbursement for all issues.

6.1.1 When Buyer makes a deposit payment to a Breeder using the Payment Services and includes Protection & Support, Payment Protection may provide support in situations where: (i) the applicable Breeder accepts Buyer’s deposit, but doesn't provide a puppy according to their stated terms and/or has stopped responding for at least 14 calendar days; (ii) Breeder’s deposit policy says a deposit is refundable under certain conditions and that refund policy is not honored; or (iii) Breeder decides they no longer want to place a puppy with Buyer or otherwise cancels the sale. Payment Protection may provide support up to the deposit amount paid through the Payment Services with Protection & Support.

6.1.2 When Buyer completes a final payment for a puppy to a Breeder using the Payment Services and includes Protection & Support, Payment Protection may provide support in situations where: (i) the applicable puppy is not placed with Buyer and/or Breeder has stopped responding for at least 14 calendar days; (ii) the applicable puppy delivered to Buyer is not the breed advertised on chihuahuamania; (iii) Breeder has failed to provide core vaccinations (DAPP and rabies if puppy is of age) or pre-placement veterinary wellness examination; or (iv) Breeder does not honor their written policies. Payment Protection may provide support up to the final payment amount paid through the Payment Services with Protection & Support.

The circumstances described in Sections 6.1.1 and 6.1.2 are the only situations eligible for Payment Protection. chihuahuamania is unable to assist with any other circumstances, issues, or claims.

6.2 To be eligible for Payment Protection, Buyer must: (i) be the chihuahuamania account holder who made the applicable deposit payment and/or final puppy payment using the Payment Services; (ii) have made their applicable deposit payment and/or final puppy payment using the Payment Services with Protection & Support included; (iii) have not violated these Terms of Service; (iv) have not filed or initiated a claim through their method of payment to the Breeder; (v) have an Account in good standing with no outstanding balances owed to chihuahuamania or any other Breeders; (vi) not have directly or indirectly caused the issue for which Buyer is seeking help under chihuahuamania Payment Protection (through Buyer’s or a third party's action, misconduct, omission, or negligence); (vii) not have breached the terms of their agreement with Breeder; (viii) file a claim form that can be obtained by emailing support@chihuahuamania.com within 14 calendar days of discovering the issue and provide required documentation; and (ix) first attempt to resolve the issue directly with Breeder. Payment Protection does not apply to any funds exchanged outside of the Payment Services. If Buyer does not complete payment using the Payment Services with Protection & Support, the transaction is not covered under chihuahuamania Payment Protection and would need to be handled directly between Buyer and the breeder.

6.3 Payment Protection does not cover: (i) any payments made outside the Payment Services (including cash, checks, direct transfers, or other payment methods); (ii) any payments made through the Payment Services that do not include Protection & Support; (iii) expenses exceeding the payment amount paid using the Payment Services; (iv) medical care, except for the specific cost of obtaining core vaccinations or a wellness veterinary exam should there have been a breach of baseline care standards; (v) routine puppy care, vaccinations, or preventive treatments after placement of the puppy with Buyer; (vi) accidents, injuries, or illnesses after the puppy leaves the Breeder and is in Buyer’s care, except where Buyer’s written agreement with the Breeder specifically covers such issues and the Breeder fails to honor that contract; (vii) elective procedures, cosmetic surgeries, or breeding-related services; (viii) non-delivery claims when the Breeder is actively coordinating with Buyer; (ix) Buyer changes of mind, returns or cancellations; (x) issues caused by events beyond anyone's reasonable control, including acts of God, natural disasters, pandemics, government actions, or other Force Majeure Events (as defined below); or (xi) claims where there is evidence of fraud, misrepresentation, or collusion between Buyer and Breeder.

6.4 Important Disclaimers and Limitations

6.4.1 It is Buyer’s responsibility to request, review, and understand any agreements or policies with a Breeder before making payments. Terms, policies, and written agreements presented to Buyer by Breeder represent the agreed terms between Buyer and Breeder. If Buyer encounters an issue, Buyer must reach out to Breeder first to attempt to solve such issue. Payment Protection only applies to written agreements Buyer made with Breeder that chihuahuamania can review.

6.4.2 Payment Protection is based on Buyer’s individual agreement with Breeder. If that agreement specifies its own resolution, that resolution takes precedence. If Breeder cannot provide that specified resolution, Payment Protection reimbursement applies.

6.4.3 Non-delivery claims only apply when Breeder has stopped responding for at least 14 calendar days and are not due to reasonable delays (e.g., transportation, weather, health clearances, etc.). Breeders have up to three weeks beyond the agreed placement date to resolve reasonable delays.

6.4.4 Reimbursement amounts may be partial depending on circumstances and are left to chihuahuamania's sole discretion. chihuahuamania's maximum responsibility is the lesser of (a) Buyer’s deposit or final payment made using the Payment Services with Protection & Support included, or (b) your documented eligible expenses.

6.4.5 If Buyer chooses to return a puppy for any reason, refund terms follow what Buyer agreed to with Breeder prior to the return.

6.4.6 In no event shall chihuahuamania's liability under Payment Protection exceed the amount paid using the Payment Services with Protection & Support for the specific transaction.

6.4.7 Educational Services Disclaimer. Any support offered to Buyers in connection with Protection & Support, including chihuahuamania's Puppy Training Program, is for educational and informational purposes only, and is not a substitute for professional advice, such as, but not limited to, veterinary advice. If you have or suspect that your pet has a medical problem or condition, please contact a qualified veterinary health care professional immediately.

6.5 Filing a Claim

To file a claim under Payment Protection: (i) Buyer must reach out to Breeder first in an attempt to resolve the issue and (ii) Buyer must submit a claim form that can be obtained by emailing support@chihuahuamania.com within 14 days of discovering the issue, including, if applicable, screenshots of breeder communications, relevant vet records or DNA reports, and any other supporting documentation. chihuahuamania reserves the right to investigate any claim and may request additional documentation, conduct interviews, or take other steps deemed necessary to evaluate the claim. The timing to receive payment for any amount awarded under chihuahuamania Payment Protection, if any, may be issued within five to ten business days from the time chihuahuamania makes a decision on reimbursements.

6.6 Exclusions and Limitations

6.6.1 For the avoidance of doubt, chihuahuamania Payment Protection cannot be purchased and/or applied retroactively.

6.6.2 For the avoidance of doubt, Buyers who do not pay using the Payment Services with Protection & Support shall not be eligible to receive the protection provided under chihuahuamania Payment Protection.

6.6.3 chihuahuamania may terminate Payment Protection coverage immediately if Buyer’s account is suspended or terminated for any reason.

6.7 chihuahuamania's Rights and Role

chihuahuamania provides Payment Protection as specified in the Help Center and in these Terms of Service, but is not a party to any contracts, agreements, or other arrangements between Buyers and Breeders. chihuahuamania reserves the right, in its sole and absolute discretion, to eliminate Payment Protection altogether or change, modify or delete any of the terms at any time, effective with or without prior notice and without any liability to chihuahuamania. chihuahuamania will endeavor to notify Users of material changes by email, but will not be liable for any failure to do so. Payment Protection is subject to all terms and conditions outlined in the Help Center and in these Terms of Service and may be modified at any time.

6.8 Health Disclaimers

chihuahuamania does not guarantee or warrant any health outcomes, temperament, or quality of any dog purchased on the chihuahuamania Platform. Any health guarantees or warranties are provided solely by Breeders, not chihuahuamania. chihuahuamania is not responsible for any health conditions, inherited disorders, or medical issues that may arise for any dog purchased on the chihuahuamania Platform. Buyers acknowledge that any health testing and/or veterinary care reported by Breeders does not guarantee freedom from health conditions. chihuahuamania is not responsible for any claims made by Breeders about health testing, veterinary care, or health practices, regardless of whether such claims were made on or off the chihuahuamania platform. Any representations, promises, or claims made by Breeders about health testing, veterinary care, or health practices are solely between the Breeder and Buyer. chihuahuamania's review of Breeder-reported health testing practices does not constitute verification of such practices or guarantee any outcomes. Any disputes regarding Breeder claims about health testing, veterinary care, or health practices must be resolved directly between the buyer and breeder except as specifically provided in Sections 6.1.1 and 6.1.2 above.

7. chihuahuamania Breeder Protection Policies

7.1 What is the Breeder Protection Policy?

7.1.1 chihuahuamania is committed to creating a responsible and trusted community, and has pledged to support, promote, advocate for, and protect Breeders.

7.1.2 The terms of the Breeder Protection Policy are set forth within these Terms. In accordance with these Terms, the Breeder Protection Policy means chihuahuamania protects payments to Breeders using the Payment Services from things like bounced checks, scams, fraudulent chargebacks or canceled payments by Buyers. Breeders should contact support@chihuahuamania.com  or call 888-310-4147 x 3  whenever any issue arises.

7.1.3 In using the Payment Services and the Breeder Protection Policy, Breeders agree to (i) act in good faith with Buyers, (ii) provide potential Buyers with transparent information regarding Breeders' practices and policies, including, but not limited to, any deposit and/or waitlist policies, and (iii) keep their Account with chihuahuamania in good standing, with no outstanding balances owed to chihuahuamania or any Buyers. Any violations to this Section or these Terms, may necessitate a removal and/or ban from (x) the Payment Services and/or (y) the chihuahuamania community, such consequences to be determined in chihuahuamania's sole discretion.

7.2 What is excluded from chihuahuamania's Breeder Protection Policy?

7.2.1 The Breeder Protection Policy applies only to Breeders who use the Payment Services with Buyers. The Breeder Protection Policy is not intended to and shall not be construed to give any other person or entity any interest or rights (including, without limitation, any third party beneficiary rights) with respect to or in connection with any agreement or provision contained herein or contemplated hereby. chihuahuamania reserves the right, in its sole and absolute discretion, to eliminate the Breeder Protection Policy altogether or change, modify or delete any of the terms of the Breeder Protection Policy at any time, effective with or without prior notice and without any liability to chihuahuamania. chihuahuamania will endeavor to notify you of material changes by email, but will not be liable for any failure to do so.

7.2.2 For the avoidance of doubt, Breeders who do not use the Payment Services are not eligible to receive the protection provided by the Breeder Protection Policy.

We encourage you to learn more about the Breeder Protection Policy in the Help Center.

8. Terms Specific to Breeders

8.1 You agree to comply with chihuahuamania's rules for posting Listings.

8.2 When creating a Listing through the chihuahuamania Platform you must provide accurate information about your Breeder Service. You may disclose any restrictions and requirements that apply and provide any other pertinent information. You are responsible for the content on your Listing, keeping your Listing information accurate and up-to-date, and the items offered.

8.3 You are solely responsible for setting the prices (including any taxes if applicable) for each of the dogs in your Listing ("List Price").

8.4 You agree to (i) request and receive any and all Amounts Due on chihuahuamania using the Payment Services, and (ii) not encourage or direct any Buyers off-platform in violation of our On-Platform Payment Policy.

8.5 Any terms and conditions included in your Listing, must not conflict with these Terms.

8.6 Pictures, animations or videos (collectively, "Images") used in your Listings must accurately reflect the quality, specifics, and condition of your Breeder Services.

8.7 The placement and ranking of Listings in search results on the chihuahuamania Platform may vary and depend on a variety of factors.

8.8 Your Listing may not be immediately searchable by keyword or category for several hours.

8.9 You acknowledge and agree that a legally binding contract is formed when you agree on the terms of the sale of a dog or the provision of other Breeder Services with a Buyer. You agree that chihuahuamania is not a party to any such agreement.

8.10 If you choose to require a deposit ("Deposit") for a dog, you can specify this in your Listing.

8.11 You represent and warrant that any Listing you post and the purchase of a dog will (i) not breach any agreements you have entered into with any third parties, such as other Buyers, or other agreements, and (ii) comply with all applicable laws (such as Animal Welfare Act requirements), tax requirements, and other rules and regulations (including having all required permits, licenses and registrations). As a Breeder, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals acting on your behalf or as your agent. You acknowledge that compliance with applicable laws, including state-specific consumer protection laws and health certificate requirements, is your sole responsibility. chihuahuamania provides a technology platform and does not broker sales, arrange transfers of ownership, or handle dogs in any capacity.

8.12 You represent and warrant that you, (i) understand and comply with all laws, rules and regulations that may apply to your Listing or Breeder Service(s), and (ii) have obtained any required licenses, permits, or registrations.

8.13 By joining the chihuahuamania Platform, you agree to: (i) follow chihuahuamania's Community Standards, which are available on the chihuahuamania Platform and incorporated into these Terms by reference; (ii) comply with chihuahuamania's Breeder Code of Ethics, which is available on the chihuahuamania Platform and incorporated into these Terms by reference; (iii) adhere to all chihuahuamania policies, which are available on the chihuahuamania Platform and incorporated into these Terms by reference; (iv) accurately report your breeding practices and promptly update any changes; (v) comply with all applicable federal, state, and local laws, rules, and regulations governing your breeding activities, dog sales, and any other Breeder Services you offer, including but not limited to licensing requirements, health certificate requirements, consumer protection laws, and animal welfare laws; and (vi) acknowledge that failure to comply may result in immediate suspension or termination of your Account and Listings. You understand that while chihuahuamania reviews your self-reported practices against our standards, you are solely responsible for maintaining compliance with these requirements and accurately representing your practices. chihuahuamania may update the Breeder Code of Ethics, policies, and Community Standards from time to time, and your continued use of the chihuahuamania Platform constitutes acceptance of any such updates.

8.14 You acknowledge and agree that you are responsible for: (i) the accuracy of all information provided in your Listings; (ii) any misrepresentations about your practices, policies, or services; (iii) false or misleading claims about health testing, veterinary care, or breeding practices; (iv) refunding buyers in full if you have misrepresented any aspect of your breeding program, practices, or policies; (v) any claims made about your dogs' health, temperament, or quality; (vi) maintaining accurate and current information about your health testing practices; and (vii) accurately representing your compliance with our standards; (viii) complying with all applicable federal, state, and local laws governing dog sales, including but not limited to health certificate requirements, consumer protection laws, and deposit refund regulations; and (ix) understanding that contracts that violate applicable law may be void or voidable, and refunds may be required by law.

8.15 You agree to: (i) promptly update your Listing if any information becomes outdated or inaccurate; (ii) immediately notify chihuahuamania of any material changes to your breeding practices; (iii) maintain documentation supporting any claims made in your Listings; (iv) provide refunds as required by the Terms, your stated policies, agreements and/or contracts; (v) honor any health guarantees or warranties you provide to Buyers; and (vi) ensure that your stated policies, contracts, and health guarantees comply with chihuahuamania's requirements and any representations you have made to chihuahuamania regarding your practices.

8.16 You acknowledge that: (i) chihuahuamania's review of your reported practices does not constitute verification or endorsement; (ii) you are solely responsible for any claims or representations made to Buyers; (iii) providing false or misleading information may result in immediate suspension or termination of your Account; (iv) you may be required to refund applicable payments if you violate these Terms; (v) and chihuahuamania may remove Listings that it suspects may contain inaccurate or misleading information.

8.17 You agree to: (i) provide accurate tax identification information when requested by chihuahuamania, (ii) promptly notify chihuahuamania of any changes to your tax status or business location, and (iii) remain responsible for all tax obligations not specifically handled by chihuahuamania as marketplace facilitator.

8.18 Health Certificates and Health Disclosures. You are solely responsible for obtaining, completing, and providing any health certificates, health statements, veterinary records, and other health-related disclosures required by applicable federal, state, or local law. This includes, but is not limited to, health certificates required for interstate transport of dogs and any health disclosures required by state consumer protection laws. chihuahuamania does not verify, certify, or take responsibility for any health certificates or health disclosures.

8.19 Breeder Use of E-Signature Feature. You are solely responsible for the content, legality, and enforceability of any contracts you send through the E-Signature Feature. You represent that: (i) you have authority to enter contracts for your breeding program, and (ii) the contract complies with all applicable laws. chihuahuamania is not a party to contracts between you and Buyers, does not review or validate contract terms, and cannot enforce them. Contracts cannot be edited after sending for signature.

Any disputes about contract terms, performance, or breach must be resolved directly between you and the Buyer. chihuahuamania's role is limited to providing the technology for signature execution.

8.20 You agree that all communication between you and Buyers must remain on the chihuahuamania Platform until the puppy goes home, in accordance with our chihuahuamania Communication Policy.

8.21 Obligation to Complete In-Progress Transactions. If your Account is subject to any restriction, suspension, or enforcement action under Section 14, you remain obligated to fulfill all commitments to Buyers with whom you have an existing transaction in progress, including but not limited to completing placements. If chihuahuamania directs you to process remaining payments through the Payment Services for in-progress transactions, you agree to do so. Suspension or restriction of your Account does not relieve you of any payment, contractual, or service obligations arising from transactions initiated prior to the suspension, removal or restriction, except as chihuahuamania may direct otherwise.

9. Terms Specific to Buyers

9.1 You can inquire about a Listing available on the chihuahuamania Platform by following the respective inquiry process. Subject to meeting the requirements (such as, completing any applications, interviews, references, or other verification processes) set by the Breeder, you may purchase a dog in a Listing. All applicable fees, including the List Price, Protection & Support fee, processing fees to the Payment Processor, Deposit (if applicable), and any applicable sales tax collected by chihuahuamania as marketplace facilitator, and any other applicable taxes (collectively, “Total Fees”) will be presented to you prior to completing your purchase. You agree to pay the Total Fees for any requested purchase in connection with your Account.

9.2 You agree to (i) pay the Total Fees for any requested purchase in connection with your Account on chihuahuamania using the Payment Services, and (ii) not encourage or direct any Breeders off-platform in violation of our On-Platform Payment Policy.

9.3 chihuahuamania does not transfer legal ownership of dogs or Breeder Services from Breeders to Buyers. Ownership of dogs transfers directly from Breeder to Buyer. chihuahuamania is not involved in, and does not facilitate, the transfer of title, custody, or possession of any dogs. We only take care of the oversee of the transaction to ensure you receive your dog you purchased.

9.4 California Commercial Code §2401(2) and Uniform Commercial Code §2-401(2) apply to the transfer of ownership between the Breeder and the Seller unless the Breeder and the Seller agree otherwise.

9.5 If you purchase a dog on behalf of any other persons for personal, non-commercial purposes, you are required to ensure that every additional person meets any requirements set by the Breeder, and is made aware of and agrees to these Terms and any terms and conditions, rules and restrictions set by the Breeder. You may not purchase dogs for commercial resale, brokerage, or any other commercial purpose. If you are purchasing for another person who is a minor, you represent and warrant that you are legally authorized to act on behalf of the minor. Minors may only purchase a dog if sponsored and guaranteed by an adult who is responsible for them, and such adult shall be responsible for any dog(s) purchased.

9.6 You acknowledge and agree that: (i) chihuahuamania is not responsible or liable for any Breeder's non-compliance with chihuahuamania standards, policies or their reported practices; (ii) you are responsible for conducting your own due diligence regarding any Breeder, including but not limited to requesting verification of health testing and reviewing contracts; (iii) chihuahuamania makes no guarantees about Breeder practices, the information included in Breeder Listings, puppy health, or outcomes; (iv) chihuahuamania's review of Breeder practices does not constitute an endorsement or verification of Breeder’s day-to-day operations; (v) you remain responsible for evaluating and selecting an appropriate breeder regardless of chihuahuamania's screening process; (vi) you acknowledge that any payment protection associated with chihuahuamania Payment Protection follows the terms of your contract and/or agreement(s) with your Breeder and any disputes will be resolved in accordance with the Breeder's policies and contractual terms; and (vii) you acknowledge that any health guarantees or warranties are provided by the Breeder, not chihuahuamania and that chihuahuamania does not guarantee the health, temperament, or quality of any dog purchased through the chihuahuamania Platform.

9.7 Buyer Use of E-Signature Feature. By signing a contract through the E-Signature Feature, you represent that you have legal capacity and authority to sign. chihuahuamania is not a party to contracts between you and Breeders, does not review or validate contract terms, and cannot enforce them.

Any disputes about contract terms, performance, or breach must be resolved directly between you and the Breeder. chihuahuamania's role is limited to providing the technology for signature execution.

9.8 You agree that all communication between you and Breeders must remain on the chihuahuamania Platform until the puppy goes home, in accordance with our chihuahuamania Communication Policy.

10. Modifications, Cancellations, and Refunds

10.1 Breeders and Buyers are responsible for any modifications to a transaction that they make via the chihuahuamania Platform or direct chihuahuamania customer service to make ("Modifications"), and agree to pay any additional List Prices, Protection & Support fee, processing fees to the Payment Processor, and/or taxes associated with such Modifications, if applicable.

10.2 The right to cancel a confirmed purchase is determined by the individual Breeder's cancellation policy, these Terms, and applicable law. Where required by applicable law, refunds must be provided regardless of the Breeder's stated cancellation policy. This includes, but is not limited to, situations where a contract is void or voidable under state consumer protection laws. Breeders are solely responsible for understanding and complying with refund requirements under applicable law. Unless extenuating circumstances exist, any amounts due to the Breeder and Buyer under these Terms or a Breeder's applicable cancellation policy will be remitted or refunded accordingly, pursuant to the individual Breeder's cancellation policy and these Terms.

10.3 In certain circumstances, chihuahuamania may decide, in its sole discretion, that it is necessary to cancel a confirmed purchase and make appropriate refund and payout decisions. This may be, among others, (i) where chihuahuamania believes in good faith, while taking the legitimate interests of both parties into account, this is necessary in order to avoid fraud and/or harm to chihuahuamania, other Members, third parties, or property or (ii) for any of the reasons set out in these Terms.

11. Owner Stories

11.1 Within a certain time frame after completing a Final Payment, Buyers can submit a verified owner story ("Owner Story") about their applicable Breeder. Any Owner Stories reflect the opinion of individual Members and do not reflect the opinion of chihuahuamania. Owner Stories are not verified by chihuahuamania, and each Member should undertake his or her own research to be satisfied concerning any specific Member. You agree that chihuahuamania is not liable for any Owner Stories. 

11.2 Owner Stories by Buyers must be fair, truthful, and factual and may not contain any offensive or defamatory language. Owner Stories must comply with chihuahuamania's policies. chihuahuamania reserves the right to remove any Owner Stories for any reason at any time.but once posted we can use any pictures or videos provide to us by the lap nanny or yourself for marketing purposes advertising . you give us consent to do so once they are up on the web page it will be our property and we can do what we please with those images. Reviews once posted cant be changed later. 

11.3 Members are prohibited from manipulating the Owner Stories system in any manner, such as instructing a third party to submit a positive or negative Owner Story about another Member.

11.4 In some circumstances, the information shared in Owner Stories may be shared directly with the chihuahuamania team and may not be displayed on Breeders' profile pages on the chihuahuamania Platform. This may be determined at chihuahuamania's discretion or at the discretion of the applicable Breeder. chihuahuamania reserves the right to use Owner Story information for quality assurance, customer service, and platform improvement purposes.

12. Disputes between Members

12.1 You are solely responsible for your interactions with other Members and any other parties with whom you interact through the chihuahuamania Platform; provided, however, that chihuahuamania reserves the right, but has no obligation, to intercede and assist in such disputes.

12.2 Members agree to cooperate with, and assist, chihuahuamania in good faith, and to provide chihuahuamania with such information and take such actions as may be reasonably requested by chihuahuamania, in connection with any complaints or claims made by Members relating to Listings, transactions, Members, or Breeder Services.

13. Taxes

13.1 Where required by applicable law, chihuahuamania acts as a marketplace facilitator and will automatically calculate, collect, and remit sales tax on behalf of Breeders for applicable transactions processed through the Payment Services. The sales tax amount will be displayed to Buyers before completing their purchase.

13.2 Breeders remain solely responsible for: (i) all income taxes on their sales, (ii) sales tax obligations in jurisdictions where chihuahuamania does not act as marketplace facilitator, and (iii) any other applicable taxes not collected by chihuahuamania.

13.3 Buyers are responsible for: (i) any applicable use taxes in jurisdictions where chihuahuamania does not collect sales tax, and (ii) any other taxes related to their purchase not collected by chihuahuamania.

13.4 chihuahuamania will provide tax reporting as required by law, including Forms 1099 to Breeders and sales tax reporting to applicable authorities. Breeders must provide accurate tax identification information upon request.

13.5 chihuahuamania's tax collection services are limited to sales tax where we are required to act as marketplace facilitator. We do not provide tax advice and recommend consulting tax professionals for specific situations.

14. Term and Termination, Suspension, and other Measures

14.1 Subject to this Section, these Terms will remain in full force and effect while you use the chihuahuamania Platform.

14.2 You may terminate this Agreement at any time by sending an email to support@chihuahuamania.com and canceling your chihuahuamania Account.

14.3 Without limiting our rights specified below, chihuahuamania may terminate this Agreement for convenience at any time by giving you notice via email to your registered email address.

14.4 chihuahuamania may immediately, without notice terminate this Agreement if (i) you have materially breached your obligations under these Terms, our policies, or standards, (ii) you have violated applicable laws, regulations or third party rights, (iii) chihuahuamania believes that such action is reasonably necessary to protect the personal safety or property of chihuahuamania, its Members, or third parties (for example in the case of fraudulent behavior of a Member), (iv) in the case of Breeders, you have materially misrepresented your practices or failed to accurately report required information, or (v) in the case of Breeders, you have engaged in fraudulent behavior or made false claims about your practices, policies, or services.

14.5 In addition, chihuahuamania may take any of the following measures (i) to comply with applicable law, or the order or request of a court, law enforcement or other administrative agency or governmental body, (ii) if you have breached these Terms, our policies or standards, applicable laws, regulations, or third party rights, (iii) if you have provided materially inaccurate or fraudulent information during the chihuahuamania Account registration, Listing process or thereafter, (iv) if you and/or your Listings or Breeder Services at any time fail to meet any applicable quality or eligibility criteria, (v) if you have repeatedly received poor Owner Stories or chihuahuamania otherwise becomes aware of or has received complaints about your performance or conduct, (vi) if you have repeatedly cancelled confirmed transactions or failed to respond to Buyers' inquiries without a valid reason, (vii) if chihuahuamania believes in good faith that such action is reasonably necessary to protect the personal safety or property of chihuahuamania, its Members, or third parties, or to prevent fraud or other illegal activity, (viii) if you fail to maintain accurate information about your practices, (ix) if you repeatedly fail to honor your stated policies or contracts with Buyers, or (x) if you encourage off-platform payments in violation of these Terms:

14.5.1 refuse to surface, delete or delay any Listings, Owner Stories, or other Member Content;

14.5.2 cancel any pending or confirmed transactions;

14.5.3 limit your access to, or use of, the chihuahuamania Platform;

14.5.4 temporarily or permanently revoke any special status associated with your chihuahuamania Account; or

14.5.5 temporarily or permanently suspend your chihuahuamania Account.

14.6 In the case of non-material breaches and where appropriate, in chihuahuamania's sole discretion, you may be given notice of any intended measure by chihuahuamania and an opportunity to resolve the issue to chihuahuamania's sole satisfaction. If we take any of the measures described above or any others that result in a cancelled transaction, (i) we may refund Buyers in full for any and all confirmed transactions that have been cancelled, irrespective of preexisting cancellation policies and Breeders shall be responsible for reimbursing chihuahuamania for such refund amounts upon invoice, and (ii) you may not be entitled to any compensation for pending or confirmed transactions that were cancelled.

14.7 When this Agreement has been terminated, you are not entitled to a restoration of your chihuahuamania Account. If your access to, or use of, the chihuahuamania Platform has been limited or your chihuahuamania Account has been suspended or this Agreement has been terminated by us, you may not register a new chihuahuamania Account or access or use the chihuahuamania Platform through an Account of another Member.

14.8 If you or we terminate this Agreement, the clauses of these Terms that reasonably should survive termination of the Agreement will remain in effect.

14.9 Termination of this Agreement does not affect any payment obligations incurred prior to termination, including but not limited to any fees owed to chihuahuamania or any tax collection and remittance obligations.

14.10 If termination occurs while there are pending transactions or active contracts between a Breeder and Buyer, chihuahuamania may, in its sole discretion: (i) allow the transaction to complete according to its terms, (ii) cancel the transaction and issue refunds for amounts paid through chihuahuamania, or (iii) take other actions as necessary to protect the interests of affected parties.

14.11 Upon termination, chihuahuamania may retain such information as necessary to comply with applicable laws, resolve disputes, enforce these Terms, or protect our legal rights. This includes retention of information about reported practices, transactions, and Member conduct.

15. Disclaimers

IF YOU CHOOSE TO ACCESS OR USE THE chihuahuamania PLATFORM OR COLLECTIVE CONTENT, YOU DO SO VOLUNTARILY AND AT YOUR SOLE RISK. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE chihuahuamania PLATFORM AND THE chihuahuamania CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND ANY USE OF SAME IS AT YOUR SOLE RISK. TO THE EXTENT PERMITTED BY LAW, chihuahuamania, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, INVESTORS, FINANCING SOURCES, PARTNERS AND LICENSORS (COLLECTIVELY, THE "chihuahuamania PARTIES") EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

THE chihuahuamania PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE chihuahuamania PLATFORM WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF THE chihuahuamania PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (3) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE chihuahuamania PLATFORM WILL BE ACCURATE OR RELIABLE; OR (4) ANY ERRORS IN THE chihuahuamania PLATFORM WILL BE CORRECTED.

ANY COLLECTIVE CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE chihuahuamania PLATFORM IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR PERSON, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS THE chihuahuamania PLATFORM, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH COLLECTIVE CONTENT.

THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS. chihuahuamania MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF SERVICES. YOU AGREE THAT YOU HAVE HAD WHATEVER OPPORTUNITY YOU DEEM NECESSARY TO INVESTIGATE THE SERVICES, LAWS, RULES, OR REGULATIONS THAT MAY BE APPLICABLE TO ANY LISTING AND/OR BREEDER SERVICES YOU ARE PROVIDING OR RECEIVING AND THAT YOU ARE NOT RELYING UPON ANY STATEMENT OF LAW OR FACT MADE BY chihuahuamania RELATING TO A LISTING. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM chihuahuamania OR THROUGH THE chihuahuamania PLATFORM WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

IF WE CHOOSE TO CONDUCT IDENTITY VERIFICATION OR BACKGROUND CHECKS ON ANY MEMBER, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, THAT SUCH CHECKS WILL IDENTIFY PRIOR MISCONDUCT BY A MEMBER OR GUARANTEE THAT A MEMBER WILL NOT ENGAGE IN MISCONDUCT IN THE FUTURE. THIS DISCLAIMER APPLIES EQUALLY TO ANY IDENTITY VERIFICATION CONDUCTED IN CONNECTION WITH ACCOUNT RECOVERY, INCLUDING BANK ACCOUNT RE-VERIFICATION, KNOWLEDGE-BASED VERIFICATION, OR GOVERNMENT ID VERIFICATION.

THE FOREGOING DISCLAIMERS APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. YOU MAY HAVE OTHER STATUTORY RIGHTS. HOWEVER, THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF ANY, SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

chihuahuamania PROVIDES THE E-SIGNATURE FEATURE SOLELY AS A TECHNOLOGY PLATFORM AND "AS IS" WITHOUT WARRANTY. chihuahuamania DOES NOT REVIEW, APPROVE, VALIDATE, OR TAKE ANY POSITION ON THE CONTENT, LEGALITY, OR ENFORCEABILITY OF ANY CONTRACTS SIGNED USING THE FEATURE. chihuahuamania MAKES NO WARRANTIES REGARDING THE LEGAL ENFORCEABILITY OF DOCUMENTS SIGNED THROUGH THE PLATFORM IN ANY JURISDICTION. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER ELECTRONIC SIGNATURES ARE APPROPRIATE FOR YOUR TRANSACTION AND WHETHER YOUR CONTRACT COMPLIES WITH APPLICABLE LAWS. THE E-SIGNATURE FEATURE MAY NOT MEET ALL LEGAL REQUIREMENTS IN EVERY JURISDICTION. chihuahuamania IS NOT A PARTY TO ANY CONTRACTS SIGNED USING THE FEATURE AND HAS NO OBLIGATIONS UNDER SUCH CONTRACTS.

16. Liability

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO, AND USE OF, THE chihuahuamania PLATFORM AND COLLECTIVE CONTENT, YOUR PUBLISHING OF OR PURCHASING THROUGH ANY LISTING VIA THE chihuahuamania PLATFORM, YOUR SALE OR PURCHASE OF A DOG, OR USE OF ANY OTHER BREEDER SERVICE OR ANY OTHER INTERACTION YOU HAVE WITH OTHER MEMBERS WHETHER IN PERSON OR ONLINE REMAINS WITH YOU. NEITHER chihuahuamania NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE chihuahuamania PLATFORM OR COLLECTIVE CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH (I) THESE TERMS, (II) FROM THE USE OF OR INABILITY TO USE THE chihuahuamania PLATFORM OR COLLECTIVE CONTENT, (III) FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER MEMBERS OR OTHER PERSONS WITH WHOM YOU COMMUNICATE, INTERACT OR MEET WITH AS A RESULT OF YOUR USE OF THE chihuahuamania PLATFORM, OR (IV) FROM YOUR PUBLISHING OF, OR INQUIRING ABOUT, A LISTING, INCLUDING THE PROVISION OR USE OF A LISTING'S BREEDER SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT chihuahuamania HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. EXCEPT FOR OUR OBLIGATIONS TO PAY AMOUNTS TO APPLICABLE BREEDERS PURSUANT TO THESE TERMS, IN NO EVENT WILL chihuahuamania'S AGGREGATE LIABILITY ARISING OUT OF, OR IN CONNECTION WITH, THESE TERMS AND YOUR USE OF THE chihuahuamania PLATFORM INCLUDING, BUT NOT LIMITED TO, FROM YOUR PUBLISHING OF OR PURCHASING THROUGH ANY LISTINGS VIA THE chihuahuamania PLATFORM, OR FROM THE USE OF OR INABILITY TO USE THE chihuahuamania PLATFORM OR COLLECTIVE CONTENT AND IN CONNECTION WITH ANY BREEDER SERVICE, OR INTERACTIONS WITH ANY OTHER MEMBERS, EXCEED AN AMOUNT DETERMINED IN chihuahuamania'S SOLE DISCRETION.

THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN chihuahuamania AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IF YOU ARE A USER FROM NEW JERSEY, THE SECTIONS TITLED “INDEMNIFICATION”, “DISCLAIMERS” AND “LIABILITY” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION WILL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.

IF YOU RESIDE OUTSIDE OF THE U.S., THIS DOES NOT AFFECT chihuahuamania'S LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM ITS NEGLIGENCE, NOR FOR FRAUDULENT MISREPRESENTATION, MISREPRESENTATION AS TO A FUNDAMENTAL MATTER OR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

17. Release

You hereby release the chihuahuamania Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the chihuahuamania Platform, including but not limited to, any interactions with or conduct of other Member or third-party websites of any kind arising in connection with or as a result of the Terms or your use of the chihuahuamania Platform. chihuahuamania expressly disclaims any liability that may arise between Members. If you have a dispute with one or more Members, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

17.1 If you are a California resident, you hereby waive California Civil Code Section 1542, which states, "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

18. Indemnification

You agree to release, defend (at chihuahuamania's option), indemnify, and hold chihuahuamania and its affiliates and subsidiaries, and our and their officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, legal and accounting fees, arising out of, or in any way connected with, (i) your breach of these Terms or our policies or standards, (ii) your improper use of the chihuahuamania Platform or any Services, (iii) your interaction with any Member or purchase or sale of any dog or Breeder Service through the chihuahuamania Platform, in each case, including, without limitation, any injuries, losses or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind arising in connection with, or as a result of, such interaction or transaction, (iv) claims of infringement, misappropriation, or violation of any third party intellectual property rights by Member Content, Listings, Owner Story, and any other information or materials provided by you, including but not limited to patents, trademarks, copyrights, trade secrets, or other proprietary rights, or (v) your breach of any laws, regulations or third party rights.

Without limiting the foregoing, you specifically agree to indemnify and hold harmless chihuahuamania for any claims, liabilities, damages, losses, and expenses (including attorney's fees and costs) arising from or related to:

(i) your violation of California Health and Safety Code Sections 122226 and 122227;

(ii) your violation of California Health and Safety Code Section 122365 et seq.;

(iii) your violation of California Food and Agricultural Code Section 31000 et seq.; and

(iv) your failure to comply with any other applicable federal, state, or local laws governing dog sales, health certificates, consumer protection, or related matters.

19. Dispute Resolution and Arbitration Agreement

chihuahuamania is committed to participating in a consumer-friendly dispute resolution process, if possible. Please read the following arbitration agreement in this Section ("Arbitration Agreement") carefully. It requires you to arbitrate disputes with chihuahuamania and limits the manner in which you can seek relief from us.

19.1 Applicability of Arbitration Agreement

You agree that any dispute or claim relating in any way to your access or use of the Website or Services or to any aspect of your relationship with chihuahuamania, will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) you or chihuahuamania may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).

19.1.1 Except as otherwise provided herein, this Arbitration Agreement also applies without limitation to all disputes between Member and chihuahuamania's fiduciaries, administrators, affiliates, subsidiaries, parents, and their respective employees, directors and officers, and all successors and assigns of any of them, including but not limited to any dispute, controversy or claim arising out of relating to this Agreement or Member's relationship with chihuahuamania, including termination of the relationship.

19.1.2 Except as is otherwise provided or required by law, this Arbitration Agreement also applies without limitation, and to the fullest extent permitted by law, to disputes regarding any city, county, state or federal wage-hour law, trade secrets, unfair competition, compensation, breaks and rest periods, expense reimbursement, termination, harassment and claims arising under the Uniform Trade Secrets Act, Civil Rights Act of 1964, Americans With Disabilities Act, Age Discrimination in Employment Act, Family Medical Leave Act, Fair Labor Standards Act, Employee Retirement Income Security Act (except for individual claims for employee benefits under any benefit plan sponsored by chihuahuamania and covered by the Employee Retirement Income Security Act of 1974 or funded by insurance), Genetic Information Non-Discrimination Act, and state statutes, if any, addressing the same or similar subject matters, and all other similar federal and state statutory and common law claims.

19.1.3 This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the Effective Date of this Agreement or any prior version of this Agreement.

19.2 Arbitration Rules and Forum

The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to chihuahuamania, Inc., Attn: Legal Department, 800 North State Street, Suite 304, Kent County, Dover, DE 19901. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys' fees and interest, shall be subject to JAMS's most current version of the Streamlined Arbitration Rules and procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims shall be subject to JAMS's most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS's rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum. If the arbitrator finds that you cannot afford to pay JAMS's filing, administrative, hearing and/or other fees and cannot obtain a waiver from JAMS, chihuahuamania will pay them for you. In addition, chihuahuamania will reimburse all such JAMS's filing, administrative, hearing and/or other fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, chihuahuamania will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the country where you live or at another mutually agreed location. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

19.3 Authority of Arbitrator

The arbitrator, and not any federal, state or local court or agency shall have exclusive authority to resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and chihuahuamania. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum's rules, and the Agreement (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.

19.4 Waiver of Jury Trial

YOU AND chihuahuamania HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and chihuahuamania are instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in Section 19.1 above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

19.5 Waiver of Class or Consolidated Actions

ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. In the event that this subparagraph is deemed invalid or unenforceable neither you nor we are entitled to arbitration and instead claims and disputes shall be resolved in a court as set forth in Section 20.

19.6 30-Day Right to Opt Out

You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to the following address: support@chihuahuamania.com, within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, your chihuahuamania username (if any), the email address you used to set up your chihuahuamania account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.

19.7 Severability

If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.

19.8 Mass Action Waiver

Notwithstanding anything to the contrary in this Section 19, the parties agree that the relative benefits and efficiencies of arbitration may be lost when 50 or more arbitration claims are filed within 180 days which (1) involve the same or similarly situated parties; (2) are based on the same or similar claims which arise from the same or substantially identical transactions, incidents, alleged violations or events requiring the determination of the same or substantially identical questions of law or fact; and (3) involve the same or coordinated counsel for the parties (“Mass Action”). You and chihuahuamania expressly waive the right to have any dispute, claim, or controversy brought, heard, administered, resolved, or arbitrated as a Mass Action. An arbitrator or arbitration provider shall not have any authority to hear, arbitrate, or administer any Mass Action or to award relief to anyone but the individual in arbitration. Nothing in this provision, however, prevents you or chihuahuamania from participating in a mass settlement of claims.

19.8.1 Mass Action Dispute Procedure

Notwithstanding any provision to the contrary in the JAMS Rules, if a dispute arises as to whether a party has filed a Mass Action in violation of this Mass Action waiver, an arbitrator shall be empowered to resolve only such disputes. Such a dispute may be raised by either party with the arbitrator or arbitration provider within 15 days of its arising. If the arbitrator determines that a party has violated this Mass Action waiver, the parties shall have the opportunity to opt-out of arbitration within 30 days of the arbitrator's decision. For the avoidance of doubt, the ability to opt out of arbitration described in this Section only applies if the arbitrator determines that you have violated the Mass Action waiver.

19.8.2 Batching

If a Mass Action is filed and neither party exercises its right to opt out of arbitration, the parties shall group the arbitration demands into batches of no more than 100. The batches will be determined by the claimants’ state of residence and then alphabetically by last name (or business name). The parties will randomly assign each batch a sequential number, and only one batch shall proceed to arbitration at a time in the order of the random sequential numbers. While one batch is being arbitrated, the arbitration provider shall hold the remainder in abeyance unless otherwise agreed by the parties or instructed by the arbitration provider. Each batch will be treated as one case with one appointed arbitrator and one set of administrative fees per batch.

19.9 Survival of Agreement

This Arbitration Agreement will survive the termination of your relationship with chihuahuamania.

19.10 Modification

Notwithstanding any provision in the Agreement to the contrary, we agree that if chihuahuamania makes any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice to chihuahuamania.

20. Applicable Law and Jurisdiction

20.1 You agree that, except to the extent inconsistent with or preempted by federal law, the laws of the State of wyoming, without regard to principles of conflict of laws, will govern this Agreement and any claim or dispute that has arisen or may arise between you and chihuahuamania, except as otherwise stated in this Agreement.

20.2 Unless you and chihuahuamania agree otherwise, in the event that the Arbitration Agreement above is found not to apply to you or to a particular claim or dispute, as a result of a decision by an arbitrator or a court order, you agree that any claim or dispute that has arisen or may arise between you and chihuahuamania must be resolved exclusively by a state or federal court located in sheridan County, wyoming. You and chihuahuamania agree to submit to the personal jurisdiction of the courts located within sheridan County, wyoming for the purpose of litigating all such claims or disputes.

21. Community Concerns and Feedback

21.1 We look to you for support with accountability through community-wide ongoing monitoring and enforcement. We encourage you to submit any concerns or complaints about any of our Members by emailing support@chihuahuamania.com and filling out the required form that will subsequently be sent to you. All concerns are investigated by our screening and compliance departments.

21.1.1 In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

21.2 We welcome and encourage you to provide feedback, comments and suggestions for improvements to the chihuahuamania Platform ("Feedback"). You may submit Feedback by emailing feedback@chihuahuamania.com, or by other means of communication. Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a fully-paid, non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

22. Copyright Policy

22.1 chihuahuamania is committed to complying with U.S. copyright law and to respond to claims of copyright infringement. We have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of the chihuahuamania Platform who are infringers of intellectual property rights, including copyrights. chihuahuamania will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c) ("DMCA").

22.2 Pursuant to the DMCA, notifications of claimed copyright infringement must be submitted in writing to our Designated Copyright Agent in the manner described below:

By Mail: chihuahuamania, Inc. ATTN: Copyright Agent 30 Gould st  # R SHERIDAN WY 82801

By Email: support@chihuahuamania.com

22.3 For your complaint to be valid under the DMCA, you must provide all of the following information when providing notice of the claimed copyright infringement:

22.3.1 A physical or electronic signature of a person authorized to act on behalf of the copyright owner;

22.3.2 Identification of the copyrighted work claimed to have been infringed;

22.3.3 Identification of the material that is claimed to be infringing or to be the subject of the infringing activity, and that is to be removed or access to which is to be disabled, as well as information reasonably sufficient to permit chihuahuamania to locate the material;

22.3.4 Information reasonably sufficient to permit chihuahuamania to contact the copyright owner, such as an address, telephone number, and, if available, an electronic mail address;

22.3.5 A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and

22.3.6 A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

For more details on the information required for valid notification, see 17 U.S.C. 512(c)(3).

22.4 You should be aware that, under the DMCA, claimants who make misrepresentations concerning copyright infringement may be liable for damages incurred as a result of the removal or blocking of the material, court costs, and attorneys' fees.

23. General Provisions

23.1 Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, these Terms constitute the entire agreement between chihuahuamania and you pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between chihuahuamania and you in relation to the access to and use of the chihuahuamania Platform.

23.2 Unless otherwise expressly stated herein, no joint venture, partnership, employment, or agency relationship exists between you and chihuahuamania as a result of this Agreement or your use of the chihuahuamania Platform.

23.3 These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.

23.4 If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.

23.5 chihuahuamania's failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.

23.6 You may not assign, transfer or delegate this Agreement and your rights and obligations hereunder without chihuahuamania's prior written consent. chihuahuamania may without restriction assign, transfer or delegate this Agreement and any rights and obligations hereunder, at its sole discretion. Your right to terminate this Agreement at any time remains unaffected.

23.7 Unless specified otherwise, any notices or other communications to Members permitted or required under this Agreement, will be in writing and given by chihuahuamania via email, the chihuahuamania Platform notification, telephone, or other messaging service (including SMS). The date of receipt will be deemed the date on which chihuahuamania transmits the notice. For contractual purposes, you (i) consent to receive communications from chihuahuamania in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that chihuahuamania provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq. ("E-Sign"). For terms specifically governing SMS communications, phone call relay, and video calling features, see Section 24.

23.8 chihuahuamania retains personal information and Account data as described in our Privacy Policy. Marketing preferences and unsubscribe requests are retained indefinitely to honor your choices. Upon a verified deletion request submitted as described in our Privacy Policy, we will delete your personal information within the timeframe required by applicable law, except where retention is required by law, for pending disputes, or to enforce these Terms. Deleted data may remain in backup systems. This policy does not affect anonymized or aggregated data used for business analytics.

23.9 chihuahuamania shall not be liable for any failure or delay in performance of its obligations under these Terms which is due to acts of God, natural disasters, government actions, internet service provider failures, or other causes beyond chihuahuamania's reasonable control (each, a "Force Majeure Event"). chihuahuamania shall promptly notify affected Members of any Force Majeure Event through the chihuahuamania Platform or email and use commercially reasonable efforts to minimize the impact and restore normal operations. If a Force Majeure Event prevents chihuahuamania from providing the Services for more than sixty (60) days, Members may terminate their Account in accordance with Section 14.2 without penalty.

24. Communications Features

24.1 Overview chihuahuamania offers Members the following communication tools to facilitate connections between Breeders and Buyers on the chihuahuamania Platform: (i) SMS and other text-based messages sent by chihuahuamania to Members; (ii) a phone call relay service that enables Members to call one another through the chihuahuamania Platform using unique chihuahuamania telephone numbers ("Call Relay"); (iii) in-app video calling between Members ("Video Call"); and (iv) group messaging and community functionality that enables Members to communicate with one another and with Breeders through the chihuahuamania Platform (" Group Features"). Each of these features is subject to the terms described in this Section.

24.2 SMS and Text Message Communications

24.2.1 Consent to Receive Messages. By providing your phone number to chihuahuamania and clicking "Continue" (or equivalent confirmation), you expressly consent to receive text messages from chihuahuamania at the number provided, including: (i) service-related messages such as transaction confirmations, account alerts, and platform notifications; and (ii) promotional and offer-related messages about chihuahuamania's products, features, and services. You acknowledge that such messages may be sent using an automatic telephone dialing system (ATDS) or other automated means, and that your consent constitutes consent under the Telephone Consumer Protection Act, 47 U.S.C. § 227 ("TCPA") and applicable state laws, including California Business and Professions Code § 17538.41.

24.2.2 Marketing Consent is Not a Condition of Use. Your consent to receive promotional or offer-related text messages is not a condition of registering for or using the chihuahuamania Platform, completing any purchase, or accessing any feature of the Services. You may decline promotional messages without affecting your ability to use the chihuahuamania Platform.

24.2.3 Opt-Out. You may opt out of promotional text messages at any time by replying STOP to any promotional message from chihuahuamania or by updating your notification preferences in your Account settings. Following your opt-out request, you may receive a final confirmation message. Opting out of promotional messages does not affect your receipt of service-related messages necessary to administer your Account or complete active transactions. To opt out of all messages including service-related messages, you must deactivate your Account.

24.2.4 Message and Data Rates. Standard message and data rates charged by your wireless carrier may apply to text messages you send or receive in connection with the chihuahuamania Platform. chihuahuamania is not responsible for any charges imposed by your carrier.

24.2.5 Number Changes. If you deactivate or change the phone number associated with your Account, you agree to update your Account promptly to ensure messages are not sent to a person who subsequently acquires your former number.

24.2.6 TCPA Compliance. chihuahuamania's text messaging practices are intended to comply with the TCPA and applicable FCC regulations. If you believe you have received a text message from chihuahuamania in error or in violation of your opt-out request, please contact us immediately at support@chihuahuamania.com. chihuahuamania maintains records of consent and opt-out requests and will promptly investigate and address any reported compliance issues.

24.2.7 Messaging Details. The text messaging services described in this Section 24.2 are provided as a recurring chihuahuamania text messaging program. Message frequency varies. Message and data rates may apply. For help, text HELP to any chihuahuamania text message or email support@chihuahuamania.com. For details on how to opt out, see Section 24.2.3. Carriers are not liable for any delayed or undelivered messages.

24.3 Phone Call Relay

24.3.1 Description of Call Relay. chihuahuamania offers a phone call relay feature that allows Members to place and receive calls and/or text-based messages with other Members through the chihuahuamania Platform. To protect Member privacy, calls are routed through a relay system that may display a unique chihuahuamania telephone number and/or a 'Call via chihuahuamania' identifier to both parties rather than either Member's actual phone number. Members' underlying phone numbers are not disclosed to one another through this feature.

24.3.2 Third-Party Provider. Call Relay is powered by a third-party telephony service provider (currently evoice inc., www.evoice.com). By using the Call Relay feature, you acknowledge that your call may be routed through Twilio's infrastructure and that Twilio's terms of service and privacy policy may apply to the processing of your call. chihuahuamania is not responsible for the availability, quality, or reliability of Call Relay to the extent caused by Twilio or other third-party infrastructure. chihuahuamania reserves the right to change its telephony service provider at any time.

24.3.3 Consent to Relay Calls; TCPA. By providing your phone number to chihuahuamania and using or enabling the Call Relay feature, you expressly consent under the TCPA and applicable state laws to: (i) receiving calls and/or text-based messages from other Members of the chihuahuamania Platform routed through Call Relay; (ii) chihuahuamania's use of your phone number to connect outbound calls and/or text-based messages you initiate through the Call Relay; and (iii) the use of automated systems to connect such calls and/or text-based messages. You acknowledge that relay calls and/or text-based messages may appear to originate from a masked or unrecognized number and/or may display a 'Call via chihuahuamania' identifier. This consent applies even if your number is listed on a national or state do-not-call registry, as these are platform-facilitated member-to-member communications and not unsolicited telemarketing calls. You may withdraw consent to receive relay calls at any time by disabling the Call Relay feature in your Account settings or by contacting support@chihuahuamania.com, provided that doing so will limit your ability to communicate with other Members by phone through the chihuahuamania Platform.

24.3.4 Prohibited Conduct. In connection with the Call Relay feature, Members may not: (i) attempt to identify, capture, record, or disclose another Member's underlying phone number obtained through or in connection with the Call Relay; (ii) use Call Relay to facilitate transactions or communications outside the chihuahuamania Platform in violation of Section 3.10.1 of these Terms; or (iii) use Call Relay for any purpose other than communicating with other Members in connection with a transaction or inquiry initiated on the chihuahuamania Platform.

24.3.5 No Recording by chihuahuamania. chihuahuamania does not record the content of calls made through the Call Relay feature. chihuahuamania does collect and retain call metadata, which may include call timestamps, duration, and connection status, which may be used for platform administration, dispute resolution, and safety purposes in accordance with chihuahuamania's Privacy Policy.

24.3.6 Recording by Members; State Law Notice. Members are solely responsible for compliance with all applicable laws governing the recording of telephone calls, including federal and state wiretapping laws. Many states, including California, require the consent of all parties before a call may be recorded (California Penal Code § 632). If you choose to record any call made through the Call Relay feature, you are solely responsible for obtaining all required consents and complying with applicable law. chihuahuamania assumes no liability for your recording of any call.

24.3.7 Limitations. Call Relay depends on third-party telephony infrastructure and your wireless carrier's network. chihuahuamania does not guarantee uninterrupted availability of Call Relay and is not responsible for dropped calls, poor call quality, or any carrier charges you may incur in connection with relay calls.

24.4 In-App Video Calling

24.4.1 Description of Video Calls. chihuahuamania offers in-app video calling functionality that allows Members to conduct video calls with one another directly through the Application ("Video Call"). Video Calls are conducted Application-to-Application and do not require or use Members' phone numbers. Video Calls are available only to Members who are logged into the Application on a compatible device.

24.4.2 No Phone Number Used; TCPA Not Applicable. Video Calls are routed through the Application’s infrastructure and do not involve the transmission, use, or display of either Member's phone number. The TCPA consent provisions in Sections 24.2 and 24.3 do not apply to Video Calls.

24.4.3 Device and Technical Requirements. To use Video Calls, you must have a compatible device with a functioning camera and microphone, a sufficient internet or data connection, and the current version of the chihuahuamania application installed. chihuahuamania is not responsible for Video Call failures caused by your device, internet connection, or incompatible software.

24.4.4 No Recording by chihuahuamania. chihuahuamania does not record the content of Video Calls. chihuahuamania may collect metadata associated with Video Calls, which may include timestamps and session duration, for platform administration and safety purposes in accordance with chihuahuamania's Privacy Policy.

24.4.5 Recording by Members. Members who choose to record Video Calls are solely responsible for compliance with all applicable recording consent laws, including California's two-party consent requirement under California Penal Code § 632. chihuahuamania assumes no liability for your recording of any Video Call.

24.4.6 Prohibited Conduct. Members may not use the Video Call feature for any purpose other than communicating with other Members in connection with a transaction or inquiry initiated on the chihuahuamania Platform, or for any purpose that violates these Terms or applicable law.

24.4.7 Limitations. Video Call availability and quality depend on your device capabilities and internet connection. chihuahuamania does not guarantee uninterrupted or error-free Video Call service and is not responsible for any losses or damages arising from Video Call interruptions or failures.

24.5 General Provisions Applicable to All Communications Features

24.5.1 Platform Purpose. All communications features — including SMS, Call Relay, Video Call, and Group Features — are provided solely to facilitate lawful transactions and interactions between Members on the chihuahuamania Platform. Use of any communications feature to arrange transactions outside the chihuahuamania Platform, harass other Members, or violate any provision of these Terms may result in immediate suspension or termination of your Account.

24.5.2 Safety and Reporting. If you receive any communication through a chihuahuamania feature that you believe to be harassing, fraudulent, or otherwise inappropriate, please report the matter to chihuahuamania immediately at support@chihuahuamania.com. chihuahuamania reserves the right to suspend access to any communications feature for any Member.

24.5.3 No Liability for Communications Content. chihuahuamania is not a party to and bears no responsibility for the content of any calls, video sessions, or messages exchanged between Members through the chihuahuamania Platform. Members are solely responsible for the content of their communications and for ensuring their communications comply with applicable law.

24.5.3.1 Message Storage and Display. Text-based messages sent between Members through chihuahuamania Messenger are stored by chihuahuamania and displayed as conversation history within the chihuahuamania Platform. This includes messages sent through the chihuahuamania Platform's messaging interface and text messages sent through Call Relay— both are stored in chihuahuamania Messenger as part of your conversation history. By sending messages via Call Relay and/or through chihuahuamania Messenger, you acknowledge and consent to chihuahuamania storing your message content for the purpose of displaying conversation history to the participants in that conversation. chihuahuamania may also review message content using automated systems to detect fraud, scams, phishing attempts, and other activity that violates these Terms or applicable law, in accordance with the monitoring consent provided in Section 3.12 of these Terms. chihuahuamania does not sell message content to third parties. Message content may be retained and disclosed as described in chihuahuamania's Privacy Policy and as required by applicable law, including in response to valid legal process.

24.5.4 Consent Records. chihuahuamania maintains records of Member consent to communications features, including the date, time, and method of consent. These records may be used in connection with TCPA compliance, dispute resolution, and other legal purposes.

24.5.5 Third-Party Services. Communications features may rely on third-party service providers. chihuahuamania is not responsible for the acts or omissions of such providers, including any failure of their services.

24.5.6 Regulatory Compliance. chihuahuamania's communications features are intended to comply with applicable federal and state law, including the TCPA, FCC regulations, and applicable state consumer protection and wiretapping laws. chihuahuamania reserves the right to modify, suspend, or discontinue any communications feature at any time to maintain legal compliance.

24.6 Group Features

24.6.1 Description of Group Features. chihuahuamania offers group messaging and community functionality that enables Members to communicate with one another and with Breeders through the chihuahuamania Platform ("Group Features"). Group Features may be created automatically or made available based on Member activity, transactions, program participation, or other criteria determined by chihuahuamania in its sole discretion. Group Features are powered by ]third-party communications service providers (currently www.wix.com }. By participating in Group Features, you acknowledge that your communications may be routed through and processed by Stream's infrastructure and third-party subprocessors, and that Stream's terms of service and privacy policy may apply to the processing of your data. Third-party subprocessors may be located in the United States and other countries. chihuahuamania is not responsible for the availability, quality, or reliability of Group Features to the extent caused by Stream or other third-party infrastructure. chihuahuamania reserves the right to change its service providers at any time.

24.6.2 Member Responsibility for Content. You are solely responsible for all content you share in a Group Feature, including messages, files, images, and any personal information. By posting content in a Group Feature, you understand and agree that such content will be visible to all participants in that group, including, but not limited to, other Buyers and Breeders. chihuahuamania cannot control how other participants may use, store, or share information disclosed in a Group Feature. You should exercise the same caution when sharing information in a Group Feature as you would in any group setting with individuals you may not know personally.

24.6.3 Monitoring, Moderation, and AI Moderation. chihuahuamania does not have an obligation to monitor, moderate, or review the content of Group Features. However, chihuahuamania reserves the right, but is not obligated, to monitor, review, filter, restrict, or remove content in Group Features using automated systems and AI Tools provided by third-party service providers, or manual review. Such monitoring and moderation may be used to detect fraud, scams, phishing, policy violations, harmful content, abuse, or other activity that violates these Terms at chihuahuamania’s sole discretion. chihuahuamania may restrict the types of content that can be shared in Group Features, including, but not limited to, external links, files, and contact information. Automated moderation tools are not guaranteed to be accurate or comprehensive and are not a substitute for human review. chihuahuamania does not represent or warrant that automated or manual moderation will detect or prevent all prohibited, harmful, or objectionable content. In connection with AI-powered moderation, Member data may be processed and stored by third-party AI service providers, and such providers may retain and use de-identified and aggregated data derived from such processing to improve their services.

24.6.4 Prohibited Conduct. In connection with Groups Features, Members may not: (i) share content that violates these Terms; (ii) attempt to solicit, arrange, or encourage transactions outside of the chihuahuamania Platform, including sharing payment information, off-platform contact information, or links to external payment services, in violation of Section 3.10.1; (iii) impersonate any Member, Breeder, or chihuahuamania representative; (iv) use Group Features to harass, intimidate, or engage in abusive conduct toward any participant; (v) use a Group Feature to distribute unsolicited commercial messages, phishing attempts, or fraudulent content; or (vi) share content intended to undermine the chihuahuamania Platform or its policies.

24.6.5 Content Reporting. Members may report content within Group Features that they believe violates these Terms or is otherwise inappropriate by contacting support@chihuahuamania.com. chihuahuamania reserves the right to investigate reports and take action in its sole discretion, including removing content, restricting access to Group Features, or suspending or terminating a Member's Account.

24.6.6 Administrative Controls. chihuahuamania may, in its sole discretion, at any time and for any reason or no reason, without notice or liability: (i) disable any individual Group Feature; (ii) remove any Member from a Group Feature; (iii) delete or restrict any content shared in a Group Feature; (iv) restrict or limit features available within Group Features; or (v) take any other action chihuahuamania deems necessary to maintain platform integrity, Member safety, or compliance with these Terms.

24.6.7 No Liability for Group Features. chihuahuamania is not a party to and bears no responsibility for the content of any communications exchanged between Members in Group Features. chihuahuamania is not liable for any claims, damages, losses, or disputes arising from information shared in a Group Feature, including personal information, opinions, health-related discussions, or disputes between Members. The limitations of liability and release provisions in Sections 16 and 17 of these Terms apply fully to Group Feature communications and any interactions arising therefrom.

24.6.8 Group Feature Lifecycle. chihuahuamania reserves the right to determine the duration and availability of Group Features, including archiving or closing groups at any time and in its sole discretion. chihuahuamania may retain Group Feature content in accordance with its data retention practices and Privacy Policy.

24.6.9 Automated Reporting. chihuahuamania and its third-party service providers may use automated abuse detection mechanisms in connection with Group Features. If these mechanisms detect apparent violations of applicable law, including but not limited to content related to child exploitation, chihuahuamania or its service providers may report the incident to the National Center for Missing and Exploited Children or other appropriate authorities, without prior notice to the affected Member.

24.6.10 Modifications and Discontinuation. chihuahuamania reserves the right to modify, suspend, or discontinue Group Feature functionality at any time, with or without notice, for any reason, including to maintain platform integrity, legal compliance, or Member safety. chihuahuamania shall not be liable to any Member for any modification, suspension, or discontinuation of Group Features.

24.7 Certain changes to your Account, including changes to your phone number or payout method, may require verification via a one-time code sent to the phone number connected to your Account. If you no longer have access to that phone number, you must contact chihuahuamania immediately, who will guide you through chihuahuamania's identity recovery process. This process is the exclusive means of regaining access to these Account features when you no longer control your phone number. chihuahuamania may require verification of your payout account, government identification, or other information to complete this process, in chihuahuamania's sole discretion. chihuahuamania reserves the right to freeze your access to the Payment Services to complete verification and to assess the risk of unauthorized activity on the Account. The verification steps described in this Section constitute chihuahuamania's commercially reasonable security procedure for Account and payout changes.

CONTACT INFORMATION

If you have any questions about these Terms please email us or contact us at:

support@chihuahuamania.com

888-310-4147